Certified Shift Manager

McDonald's; Dahlonega (GA); On-site; Full time

Job summary

A family-oriented franchisee of McDonald's is seeking a Certified Shift Manager to lead shifts, ensure excellent customer service, and manage departments. The role offers competitive pay, benefits, and growth opportunities in a supportive environment. Ideal candidates will have previous managerial experience and a passion for fast-paced settings.

Benefits

15-25 days paid vacation

10 paid holidays

Education benefits through Archways to Opportunity

Medical, dental, and vision coverage

Disability, life, and accident insurance

Qualifications

• Previous managerial experience in restaurant, retail, or hospitality preferred.
• Ability to manage shifts and departments effectively.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer service.
• Manage departments like Training, Food Safety, and Inventory.
• Train and motivate staff to meet sales and profit goals.

Skills

Leadership

Customer Service

Teamwork

Education

High School Diploma

Job description

Join to apply for the Certified Shift Manager role at McDonald's

Family-oriented franchisee looking for superstars to join our McFamily! Staffed by great people, and right now we're seeking more team members interested in satisfying careers with competitive benefits, growth opportunities, and advancement. If you have a lot to offer and are interested (and we sure hope you are), let's get together!

Starting at $14

Description

McDonald's works for me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The job for me – get a job that inspires your best and moves you forward. Choose your hours, pursue your education, build your skills, and be yourself.

The team for me – our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and helping to run a business that serves delicious food and feel-good moments. If this sounds like you, you’ll fit right in.

The company for me – from here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts weekly, ensuring customers receive a fast, accurate, friendly experience. Some managers also lead departments, managing systems like Training, Food Safety, and Inventory, setting goals, delegating tasks, following up, and reporting results.

The Guest Service Department Manager ensures excellent customer experience, manages sales promotions, trains service staff, and organizes service areas for optimal performance.

The Kitchen Department Manager ensures food quality, safety, controls food costs, and trains kitchen staff on procedures and new menu items.

The People Department Manager focuses on hiring qualified crew, training, scheduling, and motivating staff to meet sales and profit goals.

Previous managerial experience, preferably in restaurant, retail, or hospitality, is preferred. We seek positive team players with flexible schedules, a passion for fast-paced environments, and the ability to be 18 or older to manage in our corporate restaurants.

Additional Info

In addition to competitive pay, benefits include:

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash, and 8-week sabbatical every 10 years
• Education benefits through Archways to Opportunity
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Disability, life, and accident insurance
• Paid leaves of absence
• Service awards, Employee Resource Connection, Adoption Assistance, and matching gifts

This posting provides some information about working at McDonald's but is not a complete job description. All tasks are varied, and essential functions are not fully listed.

By applying, I understand I am applying to work at a franchisee-owned restaurant, separate from McDonald's USA. Employment decisions are made by the franchisee, not McDonald's USA. My application information will be forwarded to the franchisee for consideration, and McDonald's USA will not be involved in employment decisions.