Shift Manager

RaceTrac Petroleum, Inc.; Duluth (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Shift Leader to support store management during designated shifts. The role focuses on delivering exceptional guest experiences, maintaining food safety standards, and leading team talent. Ideal candidates will have a strong background in customer service and management, ensuring a clean and well-stocked store while fostering a positive work environment.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.

Responsibilities

• Provide courteous, frictionless, and elevated experiences for guests.
• Monitor and adhere to all safety regulations, including food safety standards.
• Lead coaching, training, and assessment of direct reports.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

#RaceTrac

Responsibilities:

1. Friendly

• Provide courteous, frictionless, and elevated experiences for guests.
• Foster positive and professional relationships with co-workers and guests.
• Communicate respectfully and maintain a team-oriented attitude.
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest products that complement purchases.
• Address and resolve guest concerns on designated shifts with urgency, involving regional team members as needed.

Food

• Monitor and adhere to all safety regulations, including food safety standards, at RaceTrac and in compliance with federal, state, and local laws.
• Ensure all food offers are available and properly prepared.

Clean

• Maintain a clean and well-stocked store to provide an elevated guest experience.
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
• Clean food preparation areas and equipment to RaceTrac standards.

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
• Act with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen actively, communicate respectfully, and proactively solve problems.
• Lead coaching, training, and assessment of direct reports, adhering to operational standards.
• Provide feedback and recommendations on employee performance and development to the General Manager.

Qualifications:

• High School Diploma or GED (in progress or completed).
• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Experience in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Ability to take initiative.
• Ability to lift up to 50 pounds and repeatedly bend, stand, and reach during shifts, with minimal breaks.
• May require obtaining and maintaining a food handler permit, depending on local or state requirements.
• May require obtaining and maintaining an alcohol server permit, depending on local or state requirements.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.