Certified Recovery Support Specialist (CRSS) - Peer Coach

Trinity Services Inc.; Wilmington (IL); On-site; USD 48,000 - 58,000; Full time

Job summary

Trinity Services Inc. is seeking a Certified Recovery Support Specialist to provide peer-based support to individuals in mental health crisis within Wilmington, IL. The role emphasizes outreach, resource navigation, and empowerment to help clients achieve recovery goals.

As CRSS, you will collaborate with a team, facilitate recovery planning, model self-care, and participate in ongoing trainings to enhance peer support practices. Flexibility with shifts and driving may be required.

Qualifications

• Lived experience as a consumer of mental health or substance use services (required).
• GED or high school diploma (required); additional education a plus.
• CRSS certification or willingness to obtain.
• WRAP certification or willingness to complete training.
• Valid driver’s license and current automobile liability insurance.
• Ability to pass all pre-employment background checks.

Responsibilities

• Provide compassionate peer support to individuals in mental health crisis situations.
• Respond to crisis calls with their partner and work as a team.
• Occasionally work alongside law enforcement and other community agencies.
• Collaborate with individuals to develop a personalized recovery plan that ensures safety and comfort.
• Teach and model effective problem-solving techniques and approaches to overcoming fears.
• Assist participants in identifying personal strengths, recovery goals, wellness objectives, and barriers, and help determine appropriate interventions.
• Serve as a role model for recovery by demonstrating coping techniques and self-care practices.
• Participate in trainings, seminars, and meetings to improve peer support practices.
• Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.
• Conduct outreach and assist participants with connecting to community-based resources and services.
• Provide follow-up support to ensure continuity of care and engagement with services.
• Complete all necessary documentation

Skills

Empathy & active listening

Trust-building & rapport

Group facilitation

Resource navigation & referrals

Tech-savvy/documentation

Crisis composure

Professional boundaries

Non-judgmental approach

Public speaking/advocacy

Independent & collaborative work

Computer literacy (MS Office, Adobe)

Education

GED or high school diploma

CRSS certification

WRAP certification

CRSS state certificate/program completion

Tools

Microsoft Office

Adobe

Job description

Trinity Services Inc. is seeking a Certified Recovery Support Specialist to provide peer-based support to individuals in mental health crisis within Wilmington, IL. The role emphasizes outreach, resource navigation, and empowerment to help clients achieve recovery goals.

As CRSS, you will collaborate with a team, facilitate recovery planning, model self-care, and participate in ongoing trainings to enhance peer support practices. Flexibility with shifts and driving may be required.