Certified Pharmacy Technician: Patient Care Specialist

Hy-Vee, Inc.; Council Bluffs (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hy-Vee in Council Bluffs, IA is seeking a Certified Pharmacy Technician to support pharmacists in preparing and dispensing prescriptions, handling insurance billing, and delivering friendly, confidential service to customers.

This fast-paced retail role requires a high school diploma, national certification as a pharmacy technician, ongoing CE credits, and vaccination certification if administering vaccines; experience as a technician is preferred.

Qualifications

• High school diploma or equivalent required.
• Certified as a licensed pharmacy technician through a national program; must maintain continuing education.
• Vaccination certification required if administering vaccines, as required by law.
• Previous pharmacy technician or clerk experience preferred.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Process prescriptions and insurance billing with accuracy and confidentiality.
• Assist pharmacists in preparing prescription drug products for dispensing.
• File prescriptions, stock supplies, and maintain dispensing area cleanliness.
• Administer vaccines where permitted by law and certification.
• Maintain HIPAA privacy and regulatory compliance.
• Support store operations and team collaboration as needed.

Skills

Attention to detail

Numerical calculations

Customer service

Professional communication

Education

High school diploma or equivalent

National pharmacy technician certification

Job description

Hy-Vee in Council Bluffs, IA is seeking a Certified Pharmacy Technician to support pharmacists in preparing and dispensing prescriptions, handling insurance billing, and delivering friendly, confidential service to customers.

This fast-paced retail role requires a high school diploma, national certification as a pharmacy technician, ongoing CE credits, and vaccination certification if administering vaccines; experience as a technician is preferred.