Certified Pharmacy Technician: Patient Care & Precision

Hy-Vee Inc; Harlan (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hy-Vee in Iowa is seeking a certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and patient service. You will help prepare medications, maintain patient information, and ensure accuracy and confidentiality in a fast-paced, retail pharmacy.

This role emphasizes teamwork, adherence to HIPAA and regulations, vaccine administration where allowed, stock control, and responsive service to customers.

Qualifications

• High school diploma or equivalent required.
• Certified as a licensed pharmacy technician through a certified national program; must maintain continuing education to keep license active.
• Previous experience as pharmacy technician or pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Handle inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests per supervising pharmacist.
• Contact doctor's offices to request refills as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Submit insurance claims and assist with third-party billing and troubleshooting.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain cleanliness of the pharmacy and dispensing area.
• Maintain HIPAA confidentiality.

Skills

Logic & math

Arithmetic

Technical writing

Counsel & communicate

Data privacy

Education

High school diploma or equivalent

Certified pharmacy technician license

Vaccination certification (if applicable)

Job description

Hy-Vee in Iowa is seeking a certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and patient service. You will help prepare medications, maintain patient information, and ensure accuracy and confidentiality in a fast-paced, retail pharmacy.

This role emphasizes teamwork, adherence to HIPAA and regulations, vaccine administration where allowed, stock control, and responsive service to customers.