Certified Pharmacy Technician (Lawrenceburg)

Walgreens; Killen (AL); Remote; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave

Pre-tax & Roth contributions

Disability insurance

HSA

Job summary

Walgreens is seeking a Licensed Remote Pharmacy Technician to review prior authorization requests and support coverage determinations for prescription benefits. The role requires minimal phone work, a structured schedule, and a path to a permanent position with career growth.

Responsibilities include reviewing PA requests, entering data into PBM systems, and collaborating with pharmacists. Remote work setup with a flexible schedule and Texas-only licensing considerations apply.

Qualifications

• Current registration as a pharmacy technician in the state of residence.
• National certification as a Pharmacy Technician (PTCB or NHA).
• Active pharmacy technician license in operation state.
• Certified Pharmacy Technician (CPhT) or equivalent.
• Strong data entry accuracy and attention to detail.
• Experience with prior authorization processes for prescription benefits.
• Ability to navigate PBM systems and prescription benefit platforms.
• Reliable remote setup with private workspace and fast internet.
• Willingness to work Monday–Friday 8:00 a.m.–8:00 p.m. local time; some weekend coverage.

Responsibilities

• Review prior authorization requests to support coverage determinations.
• Approve/deny coverage based on criteria; route to pharmacist for final review.
• Track and manage requests from receipt to completion.
• Enter decisions into PBM systems with high accuracy.
• Obtain verbal authorizations and request additional clinical information as needed.
• Notify providers/members of decisions and outcomes clearly.
• Handle PA requests for all plans and medication types, including specialty therapies.
• Respond to inquiries about prescription benefit coverage and PA status.
• Refer specialty or complex cases to appropriate teams.
• Collaborate with pharmacists and technicians to ensure smooth workflow.

Skills

Pharmacy tech registration

PTCB/NHA certification

CPhT certification

Data entry accuracy

PBM systems proficiency

Multiscreen computer use

Customer service

Call center experience

Remote work setup

Microsoft Office (Outlook)

Education

High school diploma or GED

State Pharmacy Technician license

National certification (PTCB/NHA)

Tools

PBM platforms

Microsoft Office

Outlook

Job description

Licensed Remote Pharmacy Technician (Texas Only)

Job Title: Remote Pharmacy Technician

Location: Orlando, FL (Contract to Hire)

The role focuses on reviewing prior authorization requests and supporting coverage determinations for a pharmacy services department within a large healthcare insurance organization. The position offers minimal phone work, a structured schedule, and the opportunity to transition to a permanent role with long-term career growth.

Responsibilities

• Review prior authorization requests for prescription medications to support coverage determinations in accordance with established criteria and guidelines.
• Approve or deny coverage requests based on documented criteria and route all decisions to a pharmacist for final review and sign-off.
• Track and manage coverage determination requests from receipt through completion, ensuring timely and accurate processing.
• Enter decisions and related documentation into the pharmacy benefit management (PBM) system and other internal platforms with a high level of accuracy.
• Obtain verbal authorizations from prescribers or their offices and request detailed clinical information as needed to support coverage decisions.
• Notify providers, members, and other stakeholders of coverage decisions and outcomes in a clear and professional manner.
• Handle prior authorization requests for all health plans and all types of medications, including specialty and high-cost therapies.
• Respond to client inquiries related to prescription benefit coverage, prior authorization status, and related issues.
• Refer requests involving specialty medications or complex therapies to the appropriate specialty drug teams or clinical resources.
• Contact providers, prescribers, or their staff to clarify prescriptions, gather missing information, or resolve discrepancies in prior authorization requests.
• Assist with inbound and outbound patient or physician calls as needed, while maintaining a primarily non-phone-based workflow.
• Use multiple computer screens and systems simultaneously to review clinical information, update records and document all activities.
• Maintain high standards of data entry accuracy, ensuring that all information entered into systems is complete, correct, and compliant with internal procedures.
• Demonstrate strong customer service skills when interacting with providers, members, and internal partners, ensuring a professional and courteous experience.
• Adhere to all regulatory, compliance, and company policies related to pharmacy practice, privacy, and prescription benefits.
• Meet or exceed performance metrics, quality standards, and productivity expectations as defined by the department.
• Participate in training sessions and ongoing education to stay current with policies, systems, and prior authorization criteria.
• Collaborate with pharmacists, pharmacy technicians, and other team members to ensure efficient workflow and consistent application of coverage criteria.

Essential Skills

• High school diploma or GED.
• Current registration as a pharmacy technician in the state of residence.
• National certification as a Pharmacy Technician (e.g., PTCB or NHA).
• Active Pharmacy Technician license and registration as required by the state of operation.
• Certified Pharmacy Technician (CPhT) or equivalent national certification.
• Registered Pharmacy Technician status in applicable state.
• Strong computer skills, including the ability to work efficiently in multiple systems and on multiple screens.
• Basic to strong proficiency with Microsoft Office, including Outlook.
• Proficiency in data entry with high accuracy and attention to detail.
• Experience or familiarity with prior authorization processes for prescription benefits.
• Ability to navigate PBM (Pharmacy Benefit Management) systems and prescription benefit platforms.
• Strong customer service skills, including clear communication and professional interaction with providers and members.
• Ability to work in a call center style environment if needed for inbound or outbound calls.
• Reliable high-speed Wi‑Fi and the ability to maintain a dedicated, private workspace with a closing door for remote work.
• Ability to work Monday through Friday between 8:00 a.m. and 8:00 p.m. in the local time zone, with rotating weekend and some holiday coverage.

Pay

Pay range: $18.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Schedule

Must work Monday through Friday between 8:00 a.m. and 8:00 p.m. in the local time zone, with rotating weekend and some holiday coverage.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We will consider all qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.