Certified Pharmacy Technician II

Cone Health; Greensboro (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Cone Health is seeking a Pharmacy Technician II Certified for our Retail Specialty in Greensboro, NC. You will support pharmacists by transcribing orders, handling prescriptions, and delivering excellent customer service to patients.

The role requires a High School Diploma, 2 years of experience, and PTCB/NHA certification with NC Board of Pharmacy registration within 30 days of hire. Join a team focused on accuracy, efficiency, and professional growth.

Qualifications

• High School Diploma required.
• 2 years experience as a Pharmacy Technician or equivalent.
• PTCB or NHA Certification required before hire; NC Board of Pharmacy registration within 30 days of hire.

Responsibilities

• Receive and transcribe orders, answer phones, and process prescriptions to maintain workflow.
• Assist in inventory maintenance and ordering.
• Serve as a reference for technicians and staff.
• Mentor employees through training and orientation.
• Lead process improvements and quality initiatives in the department.
• Deliver quality customer service to patients.

Skills

Customer service

Inventory management

Mentoring/training

Process improvement

Education

High School Diploma

Job description

The Pharmacy Technician II Certified Retail Specialty performs specialized functions necessary to assist pharmacists in providing safe, efficient, and cost-effective services. Working under moderate supervision, this role helps to maintain the workflow, inventory, billing and other pharmacy processes.

Essential Job Function

• Receives and transcribes orders, answers phones, and sells prescriptions in order to maintain the pharmacy workflow.
• Assists in inventory maintenance.
• Serves as a reference for other pharmacy technicians.
• Helps mentor employees through training and orientation processes.
• Leads and implements process improvement and departmental quality initiatives.
• Delivers quality customer service to every patient.
• Performs other duties as assigned.

Education

• Required: High School Diploma or equivalent.

Experience

• Required: 2 years

Licensure/Certification/Listing

• Pharmacy Technician certification through PTCB or NHA prior to hire. Registered with the NC Board of Pharmacy within 30 days of hire.