Certified Pharmacy Technician — Health & Wellness Advocate

Kroger Health & Wellness; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger Health & Wellness in Madison, WI is seeking a Pharmacy Technician to support pharmacists and provide excellent customer service in a compliant, safe environment. You'll assist with reception, data entry, adjudication, and dispensing while upholding HIPAA and state regulations.

You will maintain licensure, help train clerks and technicians, and participate in CLIA-waived screenings where applicable. The role emphasizes accuracy, ethics, and a customer-first approach in a busy retail health

Qualifications

• Must have current national registration, certification or licensure.
• Must be 18 years of age or older.
• Ability to handle confidential information.
• High school diploma or GED required.

Responsibilities

• Support health and wellness initiatives.
• Adhere to HIPAA regulations and company policies.
• Maintain current registration, certification, or licensure as required.
• Assist pharmacist with responsibilities not requiring professional judgement.
• Provide stellar customer experience through reception, data entry, adjudication and dispensing.
• Coach and train clerks/technicians.
• Compound medications per regulations.
• Perform post-fill audits to match prescription data.
• Support non-dispensing services via platforms and apps.
• Complete CLIA-waived screenings per laws and policies.
• Provide additional health and wellness services as allowed.
• Comply with sanitation and safety regulations; report unsafe conditions.
• Follow regulations and report illegal activity when observed.
• Perform essential duties with or without accommodation.

Skills

Customer service

HIPAA compliance

Data entry

Attention to detail

Education

High School Diploma or GED

Completion of national registration, certification or licensure

Job description

Kroger Health & Wellness in Madison, WI is seeking a Pharmacy Technician to support pharmacists and provide excellent customer service in a compliant, safe environment. You'll assist with reception, data entry, adjudication, and dispensing while upholding HIPAA and state regulations.

You will maintain licensure, help train clerks and technicians, and participate in CLIA-waived screenings where applicable. The role emphasizes accuracy, ethics, and a customer-first approach in a busy retail health