Certified Pharmacy Tech: Patient Care & Pharmacy Ops Pro

Hy-Vee, Inc.; Washington (IA); On-site; USD 25,000 - 30,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Certified Pharmacy Technician to support pharmacists in the preparation and dispensing of prescription medications, including insurance billing, and to provide exceptional customer service in a fast-paced retail pharmacy.

The role emphasizes accuracy, confidentiality, and teamwork, with required high school diploma or equivalent, national certification, and vaccination certification if administering vaccines.

Qualifications

• High school diploma or equivalent required.
• Certified Pharmacy Technician certification required; must maintain license.
• Vaccination certification required if administering vaccines per law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle inquiries that do not require pharmacist expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Submit insurance claims and assist with third‑party billing and troubleshooting.
• File prescriptions after dispensing and report medication errors.
• Order, check in, stock pharmacy supplies and log invoices.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law with required certification.
• Maintain cleanliness of the pharmacy and confidentiality per HIPAA.

Skills

Customer service

Medical terminology

HIPAA compliance

Arithmetic calculations

Communication

Teamwork

Education

High school diploma or equivalent

Certified Pharmacy Technician certification

Tools

Pharmacy software

Job description

Hy-Vee, Inc. is seeking a Certified Pharmacy Technician to support pharmacists in the preparation and dispensing of prescription medications, including insurance billing, and to provide exceptional customer service in a fast-paced retail pharmacy.

The role emphasizes accuracy, confidentiality, and teamwork, with required high school diploma or equivalent, national certification, and vaccination certification if administering vaccines.