Certified Peer Support Worker- Santa Fe, NM

Magellan Health; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Magellan Health is seeking a Certified Peer Support Worker to serve Santa Fe, NM, working from home with extensive community travel. The role focuses on non-clinical, evidence-based peer support, advocacy, and recovery planning to empower members’ wellness and resilience.

Candidates must have lived experience, CPRS/CPS/CPSS/CRPS/PRSS as required by state, and be prepared to obtain NCPS within a year. A vehicle and valid license are necessary for regular field travel.

Qualifications

• Must have or obtain National Peer Support Credential (NCPS/NCPRSS) within one year of hire.
• Must be a self-identified person in recovery who can relate to others using MH/SUD services.
• Must have a vehicle in good working condition and the ability to travel regularly.

Responsibilities

• Provide peer support to members with mental health and substance use conditions.
• Guide members in creating WRAP to identify wellness self-management and crisis prevention strategies.
• Utilize the 8 dimensions of wellness to address whole health goals.
• Advise on recovery goals and participate in the member's care team.
• Develop problem-solving skills and address challenges in recovery.

Skills

Interpersonal skills

Organizational skills

Verbal and written communication

Decision making

Independent and teamwork

Education

GED / High School

Associate degree (preferred)

Tools

Microsoft Office

Job description

Candidate must live in Santa Fe, NM or surrounding area. Work at home position with extensive travel in the community.

This position provides non-clinical, evidence-based peer support services, serves as a member advocate, shares coping skills, and provides recovery information for members. This position performs a wide range of tasks designed to assist members in regaining control over their own lives through individual recovery planning, wellness self-management, and strengthening resilience to improve personal health outcomes. This position will role model competency in recovery, resiliency, and wellness practices.

• Provides peer support to members with mental health and substance use conditions identified as needing intensive wellness support and recovery-oriented interventions.
• Guides members in creating Wellness Recovery Action Plans (WRAP®) to identify wellness self-management and crisis prevention strategies as needed based on member’s choice.
• Utilizes the 8 dimensions of wellness to help members identify their social determinants of health needs, determine their whole health goals and objectives in order to address mental health, substance use and physical health conditions.
• Guides members in identifying their options and participating in all decisions related to establishing and achieving their recovery goals including functioning as a member of their treatment/recovery support team.
• Guides members in developing problem-solving skills so that they can respond to challenges that may arise in their recovery process.
• Implements strategies to help members keep important follow-up appointments by identifying barriers and obstacles and collaborating to find solutions.
• Engages members in inpatient settings to facilitate post-crisis planning, assist with transitions from different treatment settings and navigating multiple systems.
• Facilitates community participation/inclusion for members by encouraging the exploration and pursuit of community roles.
• Performs ongoing interventions to engage members in traditional and nontraditional health services and supports, as well as community and social support networks including community-based peer, parent, and family support services.
• Strategically shares their lived experience to inspire hope, empowerment, and positive action.
• Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes.
• Acts as an advocate for member` s needs by identifying and addressing gaps in services and supports.
• Educates providers, supporting staff, members, and families on resiliency and recovery principles, strategies, and tools.
• Facilitates a team approach to member care including with the Magellan care coordination team.
• Documents all interactions according to company standards.
• Maintains professional responsibility to maximize supervision, respond appropriately to personal stressors that impact ability to perform job duties, and recognize crisis situations or risks to the member’s safety and respond appropriately.
• Travels to meet members within the community.
• Other duties as assigned.

Other Job Requirements

Responsibilities

• CPRS/CPS/CPSS/CRPS/PRSS, Peer Specialist as required by state.
• Must have or be able to obtain the National Peer Support Credential (NCPS/NCPRSS) within one year of hire.
• Must be a self‑identified person in recovery who is a current or former user of mental health/substance use services and can relate to others who are now using those services.
• Must have a vehicle in good, working condition with the ability to travel within the field regularly.
• Working knowledge of Microsoft Office Product Suite.
• Ability to make decisions that require significant analysis of solutions, and quick, original, and independent thinking.
• Ability to determine appropriate courses of action in complex situations that may not be addressed by existing policies or protocols.
• Knowledge of local behavioral health and community systems, wellness strategies, resiliency and recovery principles, practices, and tools, such as Wellness Recovery Action Plans (WRAP), wraparound process, and community‑based peer, family and parent support organizations and services.
• Strong interpersonal and organizational skills and effective verbal and written communication skills.
• Ability to represent strengths and needs of members in clinical settings.
• Ability to summarize and document findings and maintain complete and accurate records.
• Must be able to work effectively, independently and in a team, and prioritize in a fast‑paced environment to meet the demands of the organization.
• Must have a vehicle in good, working condition with the ability to travel within the field regularly.

General Job Information

Title

Certified Peer Support Worker- Santa Fe, NM

Grade

20

Work Experience - Required

Lived Experience With Mental Health/Substance Use Recovery, Peer Specialist

Work Experience - Preferred

Education - Required

GED, High School

Education - Preferred

Associate

License and Certifications - Required

CPRS/CPS/CPSS/CRPS/PRSS, Peer Specialist, State Requirements - Care Mgmt, DL - Driver License, Valid In State - Other

License and Certifications - Preferred

NCPS - National Certified Peer Specialist - Care Mgmt

Salary Range

Salary Minimum: $41,505

Salary Maximum: $62,255

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job‑related factors permitted by law.

This position may be eligible for short‑term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.