Certified Peer Support Worker- Santa Fe, NM

Magellan Health; Grants (NM); Hybrid; USD 41,505 - 62,255; Full time

Benefits offered by this job

Short-term incentives

Comprehensive benefits package

Job summary

Magellan Health is seeking a Peer Support Specialist to provide non-clinical peer support services in the Grants, NM area. This position involves extensive community travel and requires the candidate to be a self-identified person in recovery.

The ideal candidate will have 2+ years of experience in peer support, possess a certification as a Peer Specialist, and have strong communication skills. This role advocates for members with mental health and substance use conditions, helping them establish recovery goals and access necessary resources.

Qualifications

• 2+ years experience providing peer support to children or adolescents.
• Required CPRS/CPS/CPSS/CRPS/PRSS certification.
• Self-identified person in recovery.
• Valid driver's license and vehicle in working condition.

Responsibilities

• Provide peer support to members with mental health and substance use issues.
• Guide members in creating Wellness Recovery Action Plans.
• Advocate for member needs and address service gaps.
• Document all interactions according to company standards.

Skills

Peer support for mental health

Communication skills

Decision-making

Knowledge of wellness strategies

Education

GED or high school education

Associate degree (preferred)

Tools

Microsoft Office Suite

Job description

Candidate must live in Santa Fe, NM or surrounding area. Work at home position with extensive travel in the community.

Job Responsibilities

• Provide non-clinical, evidence-based peer support services; act as a member advocate and share coping skills.
• Assist members in regaining control over their lives through individual recovery planning, wellness self-management, and strengthening resilience to improve personal health outcomes.
• Role model competency in recovery, resilience, and wellness practices.
• Provide peer support to members with mental health and substance use conditions requiring intensive wellness support and recovery-oriented interventions.
• Guide members in creating Wellness Recovery Action Plans (WRAP®) to identify wellness self-management and crisis prevention strategies based on member choice.
• Utilize the 8 dimensions of wellness to help members identify social determinants of health needs and determine whole health goals and objectives.
• Guide members in identifying options and participating in all decisions related to establishing and achieving recovery goals, functioning as a member of the treatment/recovery support team.
• Guide members in developing problem-solving skills to respond to challenges in the recovery process.
• Implement strategies to help members keep important follow-up appointments by identifying barriers and collaborating to find solutions.
• Engage members in inpatient settings to facilitate post-crisis planning, assist with transitions from treatment settings, and navigate multiple systems.
• Facilitate community participation and inclusion for members, encouraging exploration and pursuit of community roles.
• Perform ongoing interventions to engage members in traditional and nontraditional health services and supports, and community and social support networks, including peer, parent, and family support services.
• Strategically share lived experience to inspire hope, empowerment, and positive action.
• Implement, coordinate, and monitor strategies for members and families to improve health and quality of life outcomes.
• Advocate for member needs, identify and address gaps in services and supports.
• Educate providers, staff, members, and families on resiliency and recovery principles, strategies, and tools.
• Facilitate a team approach to member care, including with the Magellan care coordination team.
• Document all interactions according to company standards.
• Maintain professional responsibility, respond appropriately to personal stressors that impact job performance, and recognize crisis situations or risks to member safety and respond appropriately.
• Travel to meet members within the community.
• Perform other duties as assigned.

Qualifications

• 2+ years experience providing peer support to children or adolescents who have received services from a child-serving agency for mental health or co-occurring related issues.
• CPRS/CPS/CPSS/CRPS/PRSS, Peer Specialist certification as required by state.
• Must obtain the National Peer Support Credential (NCPS/NCPRSS) within one year of hire.
• Must be a self-identified person in recovery who is a current or former user of mental health/substance use services.
• Must have a vehicle in good, working condition with the ability to travel within the field regularly.
• Working knowledge of Microsoft Office Product Suite.
• Ability to make decisions requiring significant analysis, quick original and independent thinking.
• Ability to determine appropriate courses of action in complex situations not addressed by existing policies or protocols.
• Knowledge of local behavioral health and community systems, wellness strategies, resilience and recovery principles, practices, and tools such as WRAP, wraparound process, and community-based peer, family, and parent support organizations and services.
• Strong interpersonal and organizational skills and effective verbal and written communication skills.
• Ability to represent strengths and needs of members in clinical settings.
• Ability to summarize and document findings and maintain complete and accurate records.
• Must be able to work effectively, independently and in a team, and prioritize in a fast-paced environment to meet the demands of the organization.

General Job Information

Grade 20; required lived experience with mental health/substance use recovery; preferred peer specialist work experience; required GED or high school education; preferred associate degree. Required CPRS/CPS/CPSS/CRPS/PRSS, Peer Specialist state certification; required driver license; preferred National Certified Peer Specialist (NCPS).

Salary Range

Salary Minimum: $41,505 Salary Maximum: $62,255

Benefits

Short-term incentives and a comprehensive benefits package may be available.

Equal Opportunity Employer

Magellan Health, Inc. is a proud Equal Opportunity Employer. EOE/M/F/Vet/Disabled. Tobacco‑free workplace.