Certified Peer Support Specialist

Imind Health LLC; Lanham (MD); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Company vehicle on shift

Job summary

Imind Health LLC Lanham, Maryland seeks a Peer Support Specialist for its Mobile Crisis Response team. You will provide community-based peer support during crises, collaborate with clinicians, and help link individuals to services.

The role emphasizes engagement, supportive coaching, and resource connection in line with program protocols. The position is full-time with two-person responses when deployed, and includes training, supervision, and safety protocols.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Ability to remain calm, supportive, and professional in crisis situations.
• Basic computer skills and ability to complete required documentation.
• Successful completion of required background check and required training.

Responsibilities

• Provide peer support and engagement services during crisis contacts.
• Support de-escalation efforts through rapport-building and supportive communication.
• Assist individuals/families with coping and wellness strategies and connection to resources.
• Help individuals navigate next steps, including linkage to services and follow-up appointments.

Skills

Communication

Interpersonal skills

Crisis de-escalation

Documentation

Education

High school diploma or GED

Job description

Peer Support Specialist

Imind Health LLC Lanham, Maryland, United States

About this position

Peer Specialist – Mobile Crisis Response

iMind Health LLC (D/B/A iMind Behavioral Health) is hiring a Peer Specialist to join our Mobile Crisis Response team. Peer Specialists provide community-based support to individuals and families experiencing mental/behavioral health and/or substance use–related crises. This role focuses on engagement, supportive skill coaching within scope, and connection to resources—working alongside licensed clinicians and the broader multidisciplinary team.

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Position Highlights

• Shifts: 3:00 PM–11:00 PM Tuesday-Saturday (Full-time) and11:00 PM–7:00 AM (PRN)
• Coverage needed: Weekdays and weekends
• Team-based model: In-person responses are completed in a team-based model (two-person response when deployed)
• Company vehicle provided while on shift

Support, Safety, and Team Culture

• Team-based mobile response model (including two-person response when deployed)
• Training and safety protocols provided for mobile response work
• Ongoing supervision, coaching, and support

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Mobile Crisis Peer Support (Community-Based)

• Provide peer support and engagement services during and after crisis contacts, aligned with program protocols and scope of practice.
• Support de-escalation efforts through rapport-building, grounding strategies, and supportive communication (within training and program standards).
• Assist individuals/families with coping and wellness strategies and connection to natural supports, as appropriate.
• Help individuals navigate next steps, including linkage to services, benefits/resources, and follow-up appointments as appropriate.

Care Coordination and Team Collaboration

• Collaborate with a multidisciplinary team (clinicians, prescribers, care coordinators, and supervisors) to support participant needs and follow-up planning.
• Communicate relevant updates to the team consistent with confidentiality requirements.
• Connect individuals to community resources (housing/food supports, benefits, transportation resources, support groups, etc.) as appropriate.

Documentation and Professional Practice

• Complete documentation accurately and on time in accordance with program, payer, and regulatory standards.
• Maintain appropriate peer boundaries, professionalism, and confidentiality consistent with HIPAA and agency policy.
• Participate in team meetings, supervision, training, and quality improvement activities.

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Required Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Ability to remain calm, supportive, and professional in crisis situations.
• Basic computer skills and ability to complete required documentation.
• Successful completion of required background check and required training.

Preferred Qualifications

• Prior experience in mobile crisis, crisis stabilization, emergency services, community behavioral health, PRP, MTS, or related programs.
• Familiarity with Prince George’s County resources and referral networks.
• College coursework or degree (Associate’s or Bachelor’s) is a plus.

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Equal Opportunity Employer

iMind is an Equal Opportunity Employer.

Salary Information

$23 - $27Hourly Wage