Peer Support Specialist (FT, 9A-5P) (11461)

Baltimore Crisis Response, Inc.; Baltimore (MD); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Generous PTO

Tuition Reimbursement

Professional Development Support

Job summary

Baltimore Crisis Response, Inc. in Baltimore seeks a Peer Support Specialist to work with EMS, delivering brief crisis intervention and connecting individuals to recovery programs. You will coordinate care and offer support for mental health, addiction, and homelessness challenges in the community.

This full-time role emphasizes crisis response, linkage to services, and empowering participants toward recovery with a compassionate, strengths-based approach. Valid driver’s license required.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Work collaboratively with EMS and BCRI team members to provide support and resources to individuals experiencing substance use issues or homelessness.
• Develop a crisis plan with individuals in substance use crisis, provide linkage to care, and introduce crisis planning tools as needed.
• Respond alongside EMS to overdoses in Baltimore City to provide linkage and connection to services.
• Assist individuals in crisis with continuity of care by providing mental health, addiction, peer recovery support and other needed resources.
• Build relationships with addiction, mental health, and homeless outreach providers, peer recovery support, and other community resources.
• Perform timely and accurate documentation of all clinical and client-related information.
• Maintain professional, open, effective, and appropriate communication with clients, BCRI staff, management, outside agencies, and the public.
• Empower participants to become self‑advocates for their own recovery and wellness.
• Maintain professional boundaries with clients, staff, and other outside agencies.
• Work with all clients from a strengths‑based perspective, providing support and encouragement as they move forward in recovery.
• Other duties as required.

Education

High school diploma or equivalent

Job description

Peer Support Specialist

Location: Baltimore, Maryland. Pay range: $19-23 for uncertified peers; $23-25 for certified peers.

Employment: Full-Time, Monday-Friday, 9:00 AM - 5:00 PM.

Being the leader communities need in moments of crisis.

About Us

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking a Peer Support Specialist to work alongside Emergency Medical Services in Baltimore City, providing brief crisis intervention for individuals experiencing substance use issues or overdoses. In this role, you’ll connect people to recovery programs, coordinate care, and offer support for mental health, addiction, and homelessness challenges.

This position is more than crisis response — it’s an opportunity to make a meaningful, life‑changing impact, strengthen community connections, and help individuals move toward recovery and wellness.

What You’ll Do

• Work collaboratively with EMS and BCRI team members to provide support and resources to individuals experiencing substance use issues or homelessness.
• Develop a crisis plan with individuals in substance use crisis, provide linkage to care, and introduce crisis planning tools as needed.
• Respond alongside EMS to overdoses in Baltimore City to provide linkage and connection to services.
• Assist individuals in crisis with continuity of care by providing mental health, addiction, peer recovery support and other needed resources.
• Build relationships with addiction, mental health, and homeless outreach providers, peer recovery support, and other community resources.
• Perform timely and accurate documentation of all clinical and client-related information.
• Maintain professional, open, effective, and appropriate communication with clients, BCRI staff, management, outside agencies, and the public.
• Empower participants to become self‑advocates for their own recovery and wellness.
• Maintain professional boundaries with clients, staff, and other outside agencies.
• Work with all clients from a strengths‑based perspective, providing support and encouragement as they move forward in recovery.
• Other duties as required.

Qualifications

• High school diploma or equivalent.

Additional

• Valid driver’s license.

Physical Demands

• Moderate walking, standing, climbing stairs, and sitting. Light lifting may be required. Transport of clients and their belongings in agency vehicles. Minimal support and assistance with client care needs.

Working Conditions

• Works as part of a Mobile Team, providing services in the community. Visit clients in various community settings and on the streets. When in the office, generally works in a well‑lit and ventilated office environment.

Hazards

• Potential exposure to highly charged, stressful and emotional situations, potential exposure to aggressive encounters.

Benefits

Medical, dental, and vision insurance. 403(b) retirement plan. Generous PTO—vacation, sick, personal, and holidays. Tuition reimbursement and professional development support.

Make a difference. Lead with compassion. This is more than a leadership role—it’s a chance to help individuals and families find stability in their most vulnerable moments.