Certified Mobility Consultant

MobilityWorks; Morrisville (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

MobilityWorks is seeking a Certified Mobility Consultant (CMC) to drive sales, optimize gross profit margins, and build strong customer and vendor partnerships. You will analyze market conditions, develop competitive offers, and help customers find the right mobility solutions.

The role requires thoro ugh knowledge of inventory, accurate quotes, and precise paperwork while following branch policies to deliver exceptional service and grow market presence in the region.

Qualifications

• High school diploma or GED required.
• Valid driver’s license.
• Ability to plan, direct and supervise others.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.

Responsibilities

• Know inventory status of in-stock and on-order vans in the software system.
• Provide enthusiastic, courteous, and helpful customer service at all times.
• Prepare and provide quotes for prospects in a complete, accurate, and timely manner.
• Complete all paperwork accurately and quickly per branch policies and procedures.
• Comply with branch policy in all activities including follow-up, referrals, prospecting, hours, and data entry.
• Understand selling and utilize the selling process; effectively sell all products and services as required by the General Manager.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Leadership

Sales process

Education

High school diploma or GED

Job description

The role of the Certified Mobility Consultant (CMC) entails overseeing sales, optimizing gross profit margins, nurturing customer and vendor partnerships, and cultivating a deep understanding of the competitive market landscape. Through their efforts, the Certified Mobility Consultant significantly influences WMK Inc., operating as MobilityWork, in terms of expanding market presence, enhancing product offerings, increasing sales figures, and adapting to market dynamics.

Responsibilities:

• Completely know inventory status of in-stock and on-order vans, including targeted or over-age inventory in software system.
• Treat all customers in an enthusiastic, courteous, and helpful manner. Strive for complete customer satisfaction at all times.
• Prepare and provide quotes for prospects in a complete, accurate, and timely manner.
• Complete all paperwork accurately and quickly, as defined by branch policies and procedures.
• Comply with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc.
• Understand selling and utilize the selling process, following the established sales systems. Effectively sell all products and services, as required by the General Manager.

Qualifications:

• High school diploma or GED required.
• Valid Drivers License
• Ability to plan, direct and control the activities of others.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.