Certified Medical Assistant: Patient Services & Scheduling

UF Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

UF Health in Jacksonville is seeking a Medical Assistant to support patient scheduling, registration, and intake. You will collect demographics and financial information, obtain needed signatures for billing, and coordinate with clinicians and staff to ensure smooth patient flow.

The role involves ordering lab tests, handling end-of-day reporting, and answering calls, while maintaining excellent customer service and professionalism in a fast-paced outpatient setting.

Qualifications

• High School Diploma or GED completed.
• Graduate of an approved Medical Assistant program.
• Less than one year of related experience.

Responsibilities

• Schedule patient appointments and register patients.
• Interview patients to obtain demographics and financial information.
• Obtain signatures and documentation for billing and insurance purposes.
• Order laboratory tests as directed by physicians via computer system.
• Perform end-of-day disposition and collect statistical data.
• Answer department phone calls and greet patients entering the practice.
• Serve as liaison between patients, nurses, physicians, and others.
• Assist in both administrative and clinical procedures under supervision.

Skills

Decision-making

Communication skills

Data entry

Prioritization

Ambulatory care knowledge

Professional demeanor

Conflict resolution

Education

High School Diploma or GED

Medical Assistant program graduate

Tools

ICD-9 coding

CPT coding

Medical data entry system

Job description

UF Health in Jacksonville is seeking a Medical Assistant to support patient scheduling, registration, and intake. You will collect demographics and financial information, obtain needed signatures for billing, and coordinate with clinicians and staff to ensure smooth patient flow.

The role involves ordering lab tests, handling end-of-day reporting, and answering calls, while maintaining excellent customer service and professionalism in a fast-paced outpatient setting.