Certified Medical Assistant I/II/III

Stillaguamish-Tribe-of-Indian; Arlington (WA); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off (PTO)

Parental Leave

401(k) retirement with generous match

Holiday Bank hours

Discounts at 210 Cannabis Co and Angel

Angel of the Winds Casino Resort plus

20 cents off per gallon at Angel of  W

Job summary

Stillaguamish Tribe of Indians seeks a Certified Medical Assistant to support behavioral health providers with clinical, care coordination, and administrative tasks. You will work within the team to ensure safe, efficient outpatient services and maintain HIPAA/privacy compliance.

You will perform vital signs, specimen handling, basic lab testing, venipunctures, EKGs and vaccines, while coordinating patient referrals and documenting in the electronic medical record.

Qualifications

• Must have completed an accredited CMA program or equivalent training.
• WA CMA certification or equivalent required; phlebotomy experience preferred.
• CPR/BLs certification to be obtained within 60 days of employment.

Responsibilities

• Provide trauma-informed, culturally sensitive support to patients.
• Greet patients and document vital signs, histories, symptoms, and meds; administer screenings.
• Stock and clean exam rooms; assist providers with procedures.
• Maintain smooth flow and communication among patients, providers, and staff.
• Collect and process laboratory specimens; perform CLIA-waived tests and maintain equipment.
• Conduct venipunctures, EKGs, vaccines as directed; document in EMR promptly.
• Support care coordination: referrals, prior authorizations, medical records requests.
• Manage medical supplies inventory and ensure equipment operability.
• Attend team meetings and participate in process improvements and training.
• Complete closing duties; adhere to HIPAA and 42 CFR Part 2 privacy laws; maintain confidentiality.
• Other duties as assigned by supervisor.

Skills

Medical terminology

Typing 45 wpm

Word processing

Operate office equipment

Professionalism under stress

Confidentiality

Effective communication

Deescalation

Multitasking

Punctual attendance

Cultural sensitivity / Native American

Education

High school diploma or GED

Certified Medical Assistant program completion

WA State Medical Assistant Certification

Phlebotomy experience preferred

CPR/BLs certification within 60 days

Tools

EPIC

Electronic Health Records (EMR) systems

Job description

Position Summary

In collaboration with the healthcare and administrative team and working within their scope of practice, the Certified Medical Assistant (CMA) supports behavioral health providers by providing clinical assistance, care coordination, and administrative support to ensure safe, efficient, and compassionate outpatient services.This role combines traditional medical assisting skills with behavioral‑health‑specific competencies that adhere to Stillaguamish Tribe of Indians policies and procedures.

Essential Duties and Responsibilities

• Provide trauma‑informed, culturally sensitive support to patients who may be anxious, distressed, or new to behavioral health care.
• Greet patients. Obtain and document vital signs, medical histories, current symptoms and medication list. Administer screening tools.
• Stock and clean exam rooms. Assists providers with procedures as needed.
• Maintain a smooth flow and communication between patients, providers and clinic staff.
• Appropriately obtain and process laboratory specimens.
• Perform CLIA waived laboratory tests and maintain laboratory equipment.
• Perform venipunctures and EKGs; administer vaccines and medication as directed.
• Document correctly in the electronic medical record in a timely manner.
• Assist with medical provider requests and care coordination
  • Complete and track patient referrals
  • Process prior authorization and medical records requests
  • Respond to patient questions and medication refill requests
• Maintain inventory of medical supplies and ensure equipment is operational.
• Attend team meetings and participate in process improvements.
• Participate in training activities to increase professional skills.
• Perform closing duties- lock doors, empty shred bins and set security alarm.
• Follow HIPPA and 42 CFR Part 2 privacy laws and maintain strict confidentiality.
• Other duties as assigned by supervisor.

Required Knowledge, Skills and Abilities

• Knowledge of medical terminology, routine healthcare procedures, and clinical protocols.
• Ability to type at least 45 wpm with no errors.
• Command of computerized word processing programs.
• Ability to operate general office equipment including computers, photocopiers and fax machine.
• Ability to maintain a high degree of professionalism in stressful situations.
• Ability to maintain harmonious working relationships with other employees.
• Ability to maintain strict confidentiality and professional boundaries.
• Ability to communicate effectively in person, over the phone and electronically.
• Ability to empirically deescalate upset clients, identify concerns and provide solutions.
• Ability to prioritize duties and multitask while working with interruptions.
• Ability to provide on-time attendance.
• Culture: Must have cultural sensitivity and be able to incorporate Native American community values in the health care process.

Position Qualifications

• High school diploma or GED.
• Must have completed an accredited medical assistant certification program or equivalent training.
• Must hold an unrestricted Washington State Medical Assistant Certification or equivalent.
• Minimum of one year experience as a medical assistant in a clinical setting.
• Proficiency with electronic health records systems. Experience using EPIC is preferred.
• Phlebotomy experience is strongly preferred.
• Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained within sixty (60) days of employment.
• WA State Driver License and ability to be approved by Tribal insurance to drive Tribal vehicles if applicable.
• Ability to pass a criminal background check, pre-employment drug screening.
• Specific level requirements are as follows:
  • Level I: Requires 0-3 years of experience as a CMA, pay grade 5.
  • Level II: Requires 3-10 years of experience as a CMA, pay grade 6.
  • Level III: Requires 10+ years of experience as a CMA, pay grade 7.
• Stillaguamish Tribe of Indians is a drug-free workplace.All employees are subject to a pre-employment drug screen.
• All employees must pass a pre-employment FBI fingerprint background and state background check.

Salary

$27.64 - 34.24 DOE

Benefits

• Medical, Dental, Vision available on 1st of month after hire date - choose either a PPO or HDHP with a Health Savings Account.
• Paid Time Off (PTO) earned to plan for future paid days off from work.
• Parental Leave
• 401(k) retirement withgenerous company match.
• Holiday Bank hours
• Discounts at 210 Cannabis Co and Angel of the Winds Casino Resort plus20 cents off per gallonat Angel of the Winds Fuel.