Certified Medical Assistant – Day Shift, Patient Care & Admin

Hallmark Health Medical Associates, Inc.; Winthrop (MA); On-site; USD 48,000 - 56,000; Full time

Job summary

Tufts Medicine is seeking a clinical support specialist to enhance outpatient operations in our Winthrop, MA practice. The role focuses on patient flow, room preparation, vital signs, specimen collection, and assisting physicians with procedures while maintaining excellent patient service.

The position requires high school diploma or equivalent, clinical program completion or 6 months healthcare experience, and BLS (or within 3 months). Proficiency with EMR systems like Epic is preferred.

Qualifications

• High School Diploma or equivalent.
• Completion of Clinical Program OR Six (6) months of clinical experience in a healthcare setting.
• Basic Life Support Certification OR Obtain within three (3) months.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
• Exercises a high degree of customer service in all interactions with patients, internal and external customers.
• Provides a safe, comfortable, and clean environment for patients and families.
• Escorts patient to exam room and prepares patient for provider visit.
• Ensures patient and personal safety and completes a fall risk assessment.
• Prepares exam room for each patient in accordance with needs of patient’s visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
• Records vital signs and medication lists.
• Performs collection of specimens and Point of Care Testing as ordered.
• Performs quality control checks on equipment.
• Assists with scheduling and referrals as requested.

Skills

Customer service

Organization

Communication in English

Education

High School Diploma or equivalent

Tools

Epic

EMR systems

Job description

Tufts Medicine is seeking a clinical support specialist to enhance outpatient operations in our Winthrop, MA practice. The role focuses on patient flow, room preparation, vital signs, specimen collection, and assisting physicians with procedures while maintaining excellent patient service.

The position requires high school diploma or equivalent, clinical program completion or 6 months healthcare experience, and BLS (or within 3 months). Proficiency with EMR systems like Epic is preferred.