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Join a leading healthcare provider in Durham, North Carolina, as a Certified Medical Assistant. This role is vital in supporting patient care and ensuring smooth clinic operations. You'll engage directly with patients, perform clinical tasks, and assist in administrative duties. Duke University Health System, recognized for its commitment to compassionate care, offers a dynamic work environment where your contributions can make a real difference. Embrace the opportunity to advance health together with a dedicated team in a Magnet-designated organization that values diversity and collaboration. If you're passionate about patient care and eager to grow in your career, this position is for you.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
Occ Summary
The Medical Assistant, Certified functions as an integral member of the medical and/or nursing staff in the examination and treatment of interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist patients and ensure the clinic/office runs smoothly.
Work Performed
Clinical responsibilities include greeting patients, answering telephones, scheduling appointments, taking medical histories and recording vital signs, explaining treatment procedures to patients, and preparing patients for examinations. Other clinical support responsibilities include collecting and preparing laboratory specimens, performing basic laboratory tests, taking electrocardiograms, removing sutures/staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Administrative responsibilities include arriving appointments in MaestroCare, checking out patients, arranging for hospital admissions and laboratory services, updating and filing patient medical records, and ordering clinical and clerical supplies.
Knowledge, Skills and Abilities
Good customer service skills. Ability to transport stretcher and wheelchair patients may be required. Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting. Ability to establish and maintain effective working relationships with patients and clinic staff. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Ability to understand and follow oral and written instructions, with medical terminology knowledge. Typing skills are required.
Minimum Qualifications
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
Experience
Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.