Certified Medical Assistant

Feminina Group; Utah; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a pioneering virtual health provider dedicated to women's health! As a Certified Clinical Medical Assistant, you'll play a vital role in delivering high-quality care to patients. This full-time position involves engaging with patients, managing their medical records, and collaborating with healthcare professionals to ensure seamless care. With a focus on innovation and a supportive work environment, you'll thrive in a culture that values diversity and inclusion. If you're passionate about making a difference in women's health and enjoy a fast-paced setting, this opportunity is perfect for you!

Qualifications

• 2+ years of college preferred; completion of accredited medical assistance program required.
• 3+ years of Medical Assistant experience and EHR experience required.

Responsibilities

• Engage patients via phone, text, or video to ensure data entry and collect medical records.
• Complete the Prior Authorization Process and manage patient referrals.

Skills

Customer Service

EHR Experience

Technical Troubleshooting

Communication Skills

Microsoft Office Suite

Education

High School Diploma

Medical Assistance Certification

2+ Years of College

Tools

Athenahealth

Microsoft Teams

Microsoft Outlook

Microsoft SharePoint

Job description

Gennev is a virtual clinic offering nutrition and lifestyle care to women from reproduction to menopause.

Gennev, a Unified Women’s Health company, is a national, virtual health provider that specializes in menopause and sexual health, nutrition/lifestyle, and weight management for women. Gennev, together with Unified Women’s Healthcare, has the unique opportunity to serve a woman’s healthcare needs – both virtually and in-person – throughout her life journey. If you’re driven by pioneering new approaches in health and wellness using technology and a unique integrated care model, then Gennev’s start-up culture may be for you.

The Job

As a Certified Clinical Medical Assistant, you will be at the front of Gennev’s virtual health care practice, supporting patients and physicians to ensure a premium patient experience. The energy and collaborative work style you bring to this role will be incredibly important in providing the quality-of-care Gennev is known for. In this full-time position, you will report to the Senior Director of Clinical Operations. Your working hours will be 9am to 5pm in your specified time zone.

Responsibilities

1. Engage patients by phone, text or video to: remind patients to complete data entry as needed and collect medical record data; respond to patients for minor technical troubleshooting.
2. Complete the Prior Authorization Process from beginning to end.
3. Internal and external processing and documentation of Patient Referrals.
4. Communicate with doctors and dietitians so that they are prepared for all appointments.
5. Transfer information to and within the Electronic Health Record (Athenahealth).
6. Process proposals for medication refill authorization using the digital refill authorization platform and forwards proposals to the provider for signature, under supervision of the Gennev provider team.
7. Participate in process improvement meetings and team meetings to help achieve efficient workflows.
8. Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards. Comply with governmental and accreditation regulations.
9. Perform other duties, as assigned.

Knowledge, Skills & Experience

1. High school diploma required, 2+ years of college preferred.
2. Completion of an accredited medical assistance certification program, such as the American Medical Technologist (AMT) or American Association of Medical Assistants (AAMA) or National Health Career Association (NHA) or MedCA as a Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA).
3. 3+ years Medical Assistant Experience.
4. LPN/LVN, Nursing Student training helpful.
5. 5+ years customer service experience required.
6. EHR experience required, preferably Athenahealth.
7. Proficient computer skills, specifically with Microsoft software including Teams, Outlook, and SharePoint.
8. You must be able to incorporate fundamental aspects of the clinical organization, including clinical operational workflows and patient confidentiality, as well as maintain network security, technical troubleshooting, connectivity, and reliable hardware.

Who You Are

1. You are kind and dedicated to supporting women’s health.
2. Self-driven and motivated, able to take end-to-end ownership of any project you are assigned.
3. Tenacious and willing to tackle big problems, experiment, and work until you figure out how to solve them.
4. Able and willing to learn new technologies and systems to deliver whatever the business needs.
5. An excellent verbal and written communicator, specifically with patients, clinical and administrative team members, and physician staff while being remote.
6. You thrive in a fast-paced work environment in a growing company, able to effectively manage multiple, competing priorities.

Why Join Gennev?

A New Category in Healthcare: Gennev is improving access for high quality menopause and nutrition/lifestyle care. As a Unified Women’s Healthcare company, Gennev is in a unique position to deliver virtual health care that is connected to a network of OB/GYN and fertility clinics throughout the United States.

Our Work Truly Matters: Unified Women’s Healthcare is made up of 925+ OB/GYN care centers and 36 fertility clinics. Gennev brings a national virtual clinic to Unified Women’s Healthcare with the potential to extend this reach in ways that only virtual care can deliver.

Focus on People: Unified Women’s Healthcare has been rated one of the Best Places to Work in the Global Best Practices for the past four years. Being part of a multi-care enterprise that spans fertility, maternity, menopause, and nutrition/lifestyle care, team members have opportunities for cross category development and leadership growth.

Diversity and Inclusion: At Gennev, we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.