Certified Medical Assistant

University of Minnesota; Saint Paul (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Certified Medical Assistant to join their dedicated team at a community health center. This role involves providing exceptional patient care, conducting assessments, and collaborating with healthcare professionals to ensure comprehensive support for patients. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and organizational skills while working with diverse populations. Join a mission-driven organization that values teamwork and is committed to health equity, making a meaningful impact on the lives of patients in the community.

Benefits

Competitive wages

Paid holidays

Generous time off

Continuous learning opportunities

Low-cost medical, dental, and pharmacy plans

Employee wellbeing program

Excellent retirement plans

Public Service Loan Forgiveness opportunity

Employee Assistance Program

Employee Transit Pass

Qualifications

• Graduate of an accredited medical assistant program and certified by AAMA or AMT.
• Proficient in working with medical and psychiatry patients in a team setting.

Responsibilities

• Conducts thorough pre-visit planning and assists with patient care.
• Coordinates with care team to ensure patient needs are met.

Skills

Patient Care

Communication Skills

Attention to Detail

Multi-tasking

Customer Service

Education

Certified Medical Assistant

Graduate of an accredited medical assistant program

Tools

Microsoft Word

Computerized Medical Records

Job description

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Job ID

367691

Location

Twin Cities

Job Family

LR-Health Care NonProfessional

Full/Part Time

Full-Time

Regular/Temporary

Regular

Job Code

5075

Employee Class

AFSCME Unit 4 - Health Care

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About the Job

Job Code: 5075, Certified Medical Assistant

This is a University of Minnesota position and is on-site at the Community-University Health Care Center (CUHCC). This is a 100% appointment, 40 hours/week. The hours will range from 8:00am -5:30pm, Monday - Friday. Some overtime/Saturday hours may be required. Review of applications will start immediately, and the position will remain the posted until filled.

This is an AFSCME Healthcare position. Bargaining unit consideration begins on 4/11/25 and ends on 4/18/25.

Job Responsibilities:

Patient Contact/Care: 85%

• Conducts thorough and timely pre-visit planning for each encounter according to standards.
• Prepares for each visit according to the pre-visit plan.
• Assists with psychiatric or medical needs as they arise: performs EKGs, makes same day referrals to medical, lab follow up and hospital transfers, or other.
• Interviews patients, checks vital signs, performs assessments appropriate to patient age and visit type, obtains consents, prints out lab reports, hospital discharge summaries, and related documents.
• Coordinates with scribes and interpreters for each patient visit.
• Completes providers' orders as appropriate.
• Assists providers with procedures and exams.
• Administers medications and injections, including vaccines.
• Teams with other medical/nursing assistants, laboratory and nursing staff, PSR's and others to support patient care and flow.
• Contacts patients with lab results or other needs.
• Provides patient health education materials around diet, symptoms or other areas as outlined in the after visit summary and/or care plan as directed by a provider.
• Coordinates with the patient and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources (food shelves, groups, shelters) as needed.

Other duties 10%

• Maintains examining rooms/replenishes supplies/cleans instruments.
• Inventories and orders supplies.
• Actively participates in daily huddles, team meetings and other clinic initiatives.
• Participates in quality improvement projects to improve clinic flow and improve patient outcomes.

Other duties as assigned. (5%)

Qualifications

All required qualifications must be included in the application materials

Required qualifications:

• Graduate of an accredited medical assistant program and certified by the American Association of Medical Assistants (AAMA), registered by the American Medical Technologists (AMT), Certified Clinical Medical Assistant (CCMA) or another National Commission for Certifying Agencies (NCCA) accredited organization.
• Proficiency and interest in working with both medical and psychiatry patients in a primary care setting as part of a team.
• Proficiency in working with computerized medical records, Microsoft Word, and other software.
• Demonstrated/documented attention to detail and persistence in completing tasks.
• Demonstrated/documented ability to multi-task, organize tasks and prioritize.
• Demonstrated/documented high-level communications skills to work with patients, staff, providers, and outside agencies.
• Demonstrated/documented excellent customer service skills.
• Demonstrated/documented respectfulness and ability to work with patients and staff from diverse cultures, languages, and backgrounds.
• Demonstrated/documented capacity to work on a team and make positive contributions to the team
• Able to lift 30 lbs.
• CPR certified within 60 days of start date and continuously maintain CPR certification throughout employment.
• This position requires a negative TB test, and a Hepatitis B vaccination upon hire.

Preferred qualifications:

• Fluency in Somali, Spanish or Hmong or Vietnamese or Laotian.
• Experience working in a Community Health Center or with clientele who experience many barriers to health care.

About the Department

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Pay and Benefits

Pay Range: $23.47 - $27.37 per hour depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type:Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [e-mail] or call [phone].

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).