Certified Medical Assistant

DIGITAL HEALTH INFORMATION LLC; Huntingdon Valley (PA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

A healthcare organization is seeking a Certified Medical Assistant to join their clinical care navigator team. You will assist in telehealth appointments, monitor patient vitals, and provide outreach to patients. Ideal candidates will have a high school diploma, be a certified medical assistant, and possess strong customer service skills. This role offers a schedule of Mon-Fri, 9:00 am to 5:00 pm, with hourly compensation between $20 and $24 based on experience.

Qualifications

• High School diploma or equivalent required.
• Certified Medical Assistant.
• Experience with front and back office activities.
• Experience in medication administration and monitoring vitals.
• Strong attention to detail and accuracy is essential.

Responsibilities

• Perform patient outreach via phone.
• Assist the physician during telehealth appointments.
• Monitor patient vitals.
• Follow up with patients weekly on their care progress.
• Support Care Navigators with patient intake.

Skills

Customer service skills

Attention to detail

Communication skills

Patient care

EHR familiarity

Bilingual (Spanish/Russian/Ukrainian)

Education

High School diploma or equivalent

Certified Medical Assistant

Tools

EHR systems (eClinical Works preferred)

Job description

Benefits: Dental insurance, Health insurance, Paid time off, Vision insurance.

Overview

The Certified Medical Assistant (CMA) will be part of our clinical care navigator team. They will be responsible for day-to-day front and back-office activities. Such activities include regular correspondence between our staffed physicians, our patient population, and our care navigation team. Our CMAs provide remote patient care by monitoring vitals and keeping regular contact with their patients on a weekly basis. They assist the physician in conducting telehealth appointments and documenting outcomes to ensure patient success. Additionally, they collaborate with our Care Navigators to perform new patient intakes, home assessments, and schedule patient device deployment and installations. The CMA will also support our on-call queue to provide additional patient assistance.

Responsibilities

• Perform patient outreach via phone.
• Assisting the physician in conducting telehealth appointments with patients.
• Monitor patient vitals.
• Following up with patients on the progress of their care on a weekly basis.
• Outreach to patients in times of concern.
• Support Care Navigators with patient intake and home assessments.
• Schedule device deployment and installations for patients based on patient diagnosis.
• Follow all applicable government regulations, including HIPAA.
• Other duties as assigned; Job duties may vary depending on business needs.

Qualifications

• High School diploma or equivalent required
• Certified Medical Assistant
• Experience with both front office (patient interaction) and back office (support staff) activities.
• Experience providing competent care to patient (medication administration, monitoring vitals, etc)
• Familiarity with Electronic Health Record (EHR) systems (eClinical Works preferred)
• Strong attention to detail and accuracy
• Excellent customer service skills
• Ability to work effectively in a fast-paced environment
• Good communication and interpersonal skills
• Problem solver
• Able to physically perform light lifting
• Reliable team player
• Valid Driver’s license and means of transportation
• Bilingual is a plus (Spanish, Russian, or Ukranian)

Proposed Schedule

Mon- Fri 9:00a-5:00pm (40 hours per week)

Compensation & Benefits

• $20.00 - $24.00 per hour (negotiable based on experience)
• Medical, Dental, Vision
• Paid Time off (pool)
• Paid Holidays