Certified Medical Assistant

DiaSante Health; Baton Rouge (LA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on Bonus

7 Paid Holidays

Paid Time Off

Job summary

DiaSante Health, LLC. is seeking a Certified Medical Assistant (CMA) to manage post-enrollment activities, ensure equipment delivery, patient setup, and device use education.

The CMA will support RPM and CCM services following established standards and work with physicians and the healthcare team. The ideal candidate will demonstrate strong verbal communication, multi-platform proficiency, professionalism, and collaborative teamwork under physician supervision.

Qualifications

• Nationally recognized certification as a Medical Assistant.
• Two years of medical assistant experience may substitute for certification.
• Previous medical office experience, preferred.
• EMR experience, preferred.
• Personal experience in care management.

Responsibilities

• Collect patient information and assessment data.
• Ensure that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate.
• Provide ongoing monitoring and follow-up of patients' progress and adherence to care plans.
• Confirm and clarify written orders prior to implementation of delegated tasks.
• Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
• Provides appropriate patient education and health information materials.

Skills

Clinical terminology

Explain setup procedures

Device troubleshooting

Quick computer literacy

Task prioritization

HIPAA workspace

Team communication

Medical transcription

EMR software usage

Data entry & emails

Education

Nationally recognized Medical Assistant certification

2 years MA experience may substitute for certification

Prior medical office experience

EMR experience preferred

Care management experience

Tools

EMR software

Job description

Benefits:

• Sign-on Bonus $1,500
• 7 Paid Holidays
• Paid time off

POSITION SUMMARY

The Certified Medical Assistant (CMA) is responsible for initiating post-enrollment activities, ensuring patients receive their equipment, are properly set up, and understand how to use the devices, and facilitating initial and routine readings and nursing notes. The CMA is also responsible for providing RPM and CCM services to patients following established standards and practices.

A successful CMA will demonstrate excellent verbal communication skills and the ability to work across multiple platforms simultaneously. They will display professional behaviors, communicate effectively to others, and function as a member of the healthcare team under the general supervision of the physician.

RESPONSIBILITIES

Clinical Operations:

• Collect patient information and assessment data
• Ensure that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate
• Collect patient information and assessment data
• Ensure that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate
• Provide ongoing monitoring and follow-up of patients' progress and adherence to care plans
• Confirm and clarify written orders prior to implementation of delegated tasks
• Recognizes emergency situations and implements emergency procedures according to clinic guidelines
• Provides appropriate patient specific education, and health information materials

Support Operations:

• Make, receive, and handle medically related phone calls as directed by physicians
• Notify patients of test results; schedule follow-up appointments, as needed
• Conduct Remote Patient Monitoring (RPM)'s for physicians
• Perform other tasks, as assigned

EDUCATION AND EXPERIENCE

• Nationally recognized certification as a Medical Assistant
• Two years of medical assistant experience may substitute for certification.
• Previous medical office experience, preferred
• EMR experience, preferred
• Personal experience in care management

REQUIRED SKILLS / ABILITIES

• Clinical experience with a solid grasp of medical terminology
• Proficient in calmly and methodically explaining set-up procedures
• Skilled in troubleshooting device-related issues
• Quick learner with computer systems
• Self-motivated with strong task prioritization and time management skills
• Maintains a HIPAA-compliant workspace
• Communicate effectively with others on the healthcare team
• Understand medical terminology, anatomy, physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports
• Ability to learn and use all functions of electronic medical record software
• Must accurately enter into a database, search for information, send and receive email and attachments

ENVIRONMENTAL/WORKING CONDITIONS

• In office/clinic primary with possibility of some occasional remote telework
• Frequent telephone calls and other interruptions, which requires being able to handle a fast-paced work environment during time at work
• Must be able to prioritize multiple projects
• Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.

PHYSICAL CONDITIONS

• Requires continuous standing, sitting, with frequent walking, bending, and stooping
• May require lifting 10-20 pounds
• Possible exposure to infectious diseases when in a clinic setting

DiaSante Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.