Certified Fulfillment Specialist (Forklift & Order Picker)

Lowe's Companies, Inc.; Fayetteville (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for roles in Fayetteville, AR to pick, stage, and fulfill customer orders while ensuring accuracy and safety. You will assist customers, validate orders, and connect them with the right associates as needed.

Role requires forklift/order picker/Narrow Aisle Reach Truck certification and basic computer or tablet use. Previous retail experience and a high school diploma are preferred; OSHA safety standards apply.

Qualifications

• 6 Months of Experience using a computer or similar device.
• 6 Months of Experience using common retail technology, such as smartphones or tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Computer/tablet proficiency

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Job description

Lowe's Companies, Inc. is hiring for roles in Fayetteville, AR to pick, stage, and fulfill customer orders while ensuring accuracy and safety. You will assist customers, validate orders, and connect them with the right associates as needed.

Role requires forklift/order picker/Narrow Aisle Reach Truck certification and basic computer or tablet use. Previous retail experience and a high school diploma are preferred; OSHA safety standards apply.