Certified Fulfillment Specialist

Lowes; MIDDLETOWN (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe’s Middletown location is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service, validate orders, and help customers connect with the right associates as needed.

The role requires operating powered equipment with proper certification, maintaining inventory accuracy, and performing administrative tasks. Strong teamwork and communication are essential for daily success.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe’s Middletown location is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service, validate orders, and help customers connect with the right associates as needed.

The role requires operating powered equipment with proper certification, maintaining inventory accuracy, and performing administrative tasks. Strong teamwork and communication are essential for daily success.