Certified Fulfillment Associate - Safe, Customer-Focused

Lowe's Companies, Inc.; Illinois; On-site; USD 32,000 - 46,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for a warehouse fulfillment role in Illinois. You will pick, stage, and fulfill customer orders, ensure accuracy, and keep areas clean and safe.

You will use Orders App, maintain SIMS compliance, and collaborate with leadership to resolve short picks. Requirements include basic computer use, familiarity with retail tech, and powered equipment certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or the ability to obtain it.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech usage

Safety awareness

Teamwork

Education

High school diploma or GED

Tools

Powered equipment cert

Job description

Lowe's Companies, Inc. is hiring for a warehouse fulfillment role in Illinois. You will pick, stage, and fulfill customer orders, ensure accuracy, and keep areas clean and safe.

You will use Orders App, maintain SIMS compliance, and collaborate with leadership to resolve short picks. Requirements include basic computer use, familiarity with retail tech, and powered equipment certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or the ability to obtain it.