Fulfillment Associate Precision Picker & Customer Champion

Lowe's Companies, Inc.; Franklin (IN); On-site; USD 20,664 - 27,552; Full time

Job summary

Lowe's Companies, Inc. is seeking a warehouse associate in Indiana to pick, stage, inspect, and fulfill customer orders accurately and on time, maintaining clean and safe staging areas.

You will deliver high-quality service, validate orders, and connect customers with the right associates. You will operate powered equipment (forklift, order picker, narrow aisle reach truck) and ensure safety, assist with inventory accuracy using the Orders App, and complete administrative tasks while reporting

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Forklift certification

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a warehouse associate in Indiana to pick, stage, inspect, and fulfill customer orders accurately and on time, maintaining clean and safe staging areas.

You will deliver high-quality service, validate orders, and connect customers with the right associates. You will operate powered equipment (forklift, order picker, narrow aisle reach truck) and ensure safety, assist with inventory accuracy using the Orders App, and complete administrative tasks while reporting