Certification Specialist for Utility & Rental Programs

Kids for the Future; Bellingham (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan

HSA/FSA

Job summary

Opportunity Council in Whatcom County is seeking a Certification Specialist to review staff program files for utility and rental assistance programs, ensuring completeness and adherence to eligibility rules. You will correct files and provide feedback to intake staff, while preparing documentation for payments and vendor relations.

The role includes backup support for eligibility and outreach services, and ensuring confidentiality of client data in line with state and federal guidelines.

Qualifications

• Associate’s degree or equivalent experience is required.
• At least two years’ experience related to the position.
• Valid Washington State driver’s license and five-year driving history within Opportunity Council’s Auto Insurance Standards.

Responsibilities

• Reviews staff program files for completion and accuracy, compliance with program eligibility, and funders’ rules. Issues corrections as needed.
• Provides feedback on program eligibility and documentation requirements.
• Prepares files for utility and landlord payment processing using client databases and paperless systems.
• Assists with vendor communications and payments.
• Supports client database and file system development; may assist with eligibility and outreach services as needed.
• Maintains confidentiality of all client data in accordance with guidelines.

Skills

Two years’ experience

Attention to detail

Education

Associate’s degree or equivalent experience

Job description

Opportunity Council in Whatcom County is seeking a Certification Specialist to review staff program files for utility and rental assistance programs, ensuring completeness and adherence to eligibility rules. You will correct files and provide feedback to intake staff, while preparing documentation for payments and vendor relations.

The role includes backup support for eligibility and outreach services, and ensuring confidentiality of client data in line with state and federal guidelines.