Impactful Public Assistance Eligibility Specialist

Washington County (MN); Baytown Township (MN); On-site; USD 33,000 - 46,000; Full time

Job summary

Washington County Community Services is seeking an Eligibility Specialist to determine client eligibility and provide case management for health care, employment, veterans and other public assistance programs using MAXIS and METS. The role requires interview skills, eligibility determinations and strong data handling in Excel/Word.

The position supports diverse communities and emphasizes equity, inclusion, and continuous quality improvement in service delivery. Hours are 8:00 a.m.

Qualifications

• High school diploma or equivalent required and two years in social/human services or two years post-secondary with one year experience.
• Familiarity with MAXIS and METS systems.
• Ability to interview and determine eligibility across programs.
• Strong data entry and documentation skills.

Responsibilities

• Provide eligibility determination and case management for public assistance.
• Review applications and interview applicants.
• Explain program rules and potential outcomes.
• Verify documentation and apply policy to determine eligibility.
• Maintain records and collaborate with partners.

Skills

Interviewing

Data entry

Analytical thinking

Customer service

Communication

Education

High School diploma or equivalent

Two years post-secondary education + one year experience in Social/Human Services

Minnesota State College Public Welfare Financial Worker or Human Services program

Tools

MAXIS

METS

Excel

Word

Job description

Washington County Community Services is seeking an Eligibility Specialist to determine client eligibility and provide case management for health care, employment, veterans and other public assistance programs using MAXIS and METS. The role requires interview skills, eligibility determinations and strong data handling in Excel/Word.

The position supports diverse communities and emphasizes equity, inclusion, and continuous quality improvement in service delivery. Hours are 8:00 a.m.