Certificate Specialist - Construction Practice

The Baldwin Group; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Baldwin Group is seeking a Certificate Specialist to support construction clients by managing certificate of insurance requests and ensuring compliance with contractual and regulatory requirements. You will interpret certificate language, assess client needs, and collaborate with internal teams and external stakeholders to mitigate risk through accurate documentation.

Applicants should have 1–3 years in insurance or construction-related roles; a Bachelor’s degree is preferred, and a Property

Qualifications

• Bachelor’s degree preferred in business, risk management, or related field.
• 1–3 years in insurance, risk management, or construction-related roles preferred.
• Property & Casualty license may be required or obtained within timeframe.

Responsibilities

• Review and analyze certificate requests for compliance with contracts and risk standards.
• Interpret certificate language and determine appropriate coverage representation.
• Explain certificate requirements to clients and internal teams; resolve inquiries.
• Maintain accurate documentation in agency management systems and ensure controls.
• Collaborate with account managers and brokers to support construction clients’ needs.

Skills

Insurance knowledge

Certificate issuance

Attention to detail

Communication skills

MS Office

AMS familiarity

Time management

Education

Bachelor’s degree in business or related field

Tools

Agency management systems

Job description

## Certificate Specialist - Construction PracticeApply: Remote US: Full time: Posted Today: JR110185The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.**Position Summary:** The Certificate Specialist, Construction provides professional-level support to construction clients by managing certificate of insurance requests and ensuring compliance with contractual and regulatory requirements. This role requires independent judgment to interpret certificate language, assess client needs, and collaborate with internal teams and external stakeholders. The incumbent plays a critical role in maintaining client satisfaction and mitigating risk through accurate and timely documentation.**Primary Responsibilities:*** Review and analyze certificate requests for compliance with client contracts, insurance requirements, and risk management standards.* Exercise judgment in determining appropriate coverage representation and escalate complex issues to senior team members when necessary.* Serve as a resource for clients and internal teams by explaining certificate requirements and resolving inquiries.* Maintain accurate documentation in agency management systems and ensure adherence to internal controls and compliance protocols.* Collaborate with account managers and brokers to support construction clients’ operational needs and project timelines.* Contribute to process improvements and recommend enhancements to certificate workflows for efficiency and accuracy.**Required Knowledge, Skills & Abilities:*** Ability to interpret insurance requirements and apply judgment to certificate issuance.* Strong organizational skills and attention to detail.* Effective written and verbal communication skills for client and internal interactions.* Proficiency in Microsoft Office Suite and ability to learn agency management systems.* Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.**Qualifications:*** Bachelor’s degree in business, risk management, or related field preferred.* 1–3 years in insurance, risk management, or construction-related roles preferred; internship or relevant coursework acceptable.* Property & Casualty license may be required or obtained within designated timeframe.IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.