Centre Manager

The King's Trust; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Holiday entitlement 30 days

Flexible working

Volunteer events

Learning platform

Benefits platform

Networks for staff

Family leave

Season ticket loans

Pension contributions

Life assurance

Job summary

The King's Trust is seeking an experienced Centre Manager to lead the day-to-day operations of our South London Centre, with responsibility for facilities, health and safety, budgets and compliance, while providing operational support to Islington Space and Southampton sites through regular visits and collaboration with local colleagues.

You will line-manage a team of Centre Coordinators, develop strong external and internal relationships with stakeholders, ensure centres remain safe, welcoming

Qualifications

• Experience in facilities, operations, estates, property management or similar fast-paced environment.
• Proven line management and people leadership experience.
• Strong customer service orientation and stakeholder relationship skills.

Responsibilities

• Lead day-to-day operations of the South London Centre, including facilities, HSE, budgets, contractors and compliance.
• Provide operational support to Islington Space and Southampton sites via regular visits and collaboration.
• Line-manage Centre Coordinators and ensure centres are safe, welcoming and effective for colleagues, volunteers and young people.

Job description

Our centres are at the heart of how The King's Trust supports young people, and we're looking for an experienced Centre Manager to lead the day-to-day operations of our South London Centre. As one of our largest and busiest locations, the South London Centre plays a vital role in delivering our programmes and services. Alongside leading the centre, you'll provide operational support to our Islington Space and Southampton sites through regular visits and collaboration with local colleagues. This is a varied and rewarding role where you'll lead a team of Centre Coordinators, manage facilities, health and safety, budgets, contractors and compliance, and ensure our centres remain safe, welcoming and effective environments for colleagues, volunteers and young people. While much of your work will take place behind the scenes, the impact is significant. By ensuring our centres run smoothly, you'll help create the conditions for more young people to access the support, opportunities and experiences they need to build brighter futures. We're looking for someone with previous line management experience, delivering exceptional customer service, alongside a background in facilities, operations, estates, property management, hospitality, venue management or a similarly fast-paced environment. You'll be confident leading people, managing multiple priorities and building strong relationships with a wide range of stakeholders. At The King's Trust, we want our team to reflect the diversity of the young people and communities we serve. We actively encourage applications from people of all backgrounds, experiences and perspectives. If you're excited by the opportunity to make a real difference and have the skills and experience we're looking for, we'd love to hear from you.

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives and we couldn't do this without the important work of Centre Managers! Perks for working at The Trust!

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc.
• In-house learning platform! Develop your skills for your career and your role
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
• Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
• Interest‑free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)