Centre Administrator

Central Bedfordshire College; Bedford (IN); On-site; USD 33,000 - 36,000; Part time

Benefits offered by this job

27 days annual leave (Pro-Rata)

Bank holidays

People’s Pension

Retail and Leisure Discounts

Development opportunities / college　to

Access to college courses

Job summary

The Bedford College Group is seeking a Centre Administrator to join our Central Administration department at Bedford. The role involves providing professional administrative and customer-focused support, reception duties, and managing documents and systems across college sites.

Hours are 35 per week, 52 weeks per year, with a permanent part-time contract. Salary is £24,522–£26,754 per annum (pro rata) plus benefits and development opportunities.

Qualifications

• Good general education with English and Maths at Level 2 or equivalent, a relevant Business Administration qualification, strong IT qualifications and training in customer service, safeguarding and equality and diversity.
• Proven office-based and customer-focused experience using computerised systems, Microsoft Office and administrative processes.
• Strong organisational and time-management skills with the ability to manage competing priorities, take accurate minutes and maintain records.
• IT, reporting and teamwork skills; confident in using digital systems and producing reports, working independently within a team.
• Professionalism, flexibility and safeguarding; willingness to travel between sites and support events outside normal hours.

Responsibilities

• Administrative & Customer Service Support - Provide a professional administrative and customer-focused service, acting as a key point of contact for students, staff and visitors while delivering excellent service standards.
• Reception & Communication - Welcome visitors, respond to telephone and email enquiries, and ensure effective communication between the department, students, staff and external stakeholders.
• Document & System Management - Produce and maintain a range of professional documents, reports, correspondence and records, using College systems and databases to ensure information remains accurate and up to date.
• Departmental & Student Administration - Support programme teams with student records, examinations, learner progression, trip organisation, purchasing, stationery management and other day-to-day administrative activities.
• Compliance & College Responsibilities - Contribute to the smooth operation of the department while supporting safeguarding, equality and diversity, health and safety, staff development and any additional duties required by the College.

Skills

IT qualifications

Customer service training

Communication skills

Organisational skills

Education

Level 2 English and Maths

Business Administration qualification

Strong IT qualifications

Training in safeguarding and equality and diversity

Job description

Location: Bedford

Salary: £24,522 - £26,754 per annum, pro rata

Expires: 17/11/2026 23:59

Role: Centre Administrator

Location: Bedford, Cauldwell Street

Salary/Benefits: Salary is between £24,522 and £26,754 per annum (Pro-Rata) DOE and Qualifications, 27 days annual leave (Pro- Rata) plus Bank holidays,People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 35 Hours per week / 52 Weeks per year

Contract Type: Permanent – Part time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About The Role

We are currently seeking a Centre Administrator to join our Central Administration department at The Bedford College Group.

As a Centre Administrator, you play an important role in the success of our students through:

• Administrative & Customer Service Support - Provide a professional administrative and customer-focused service, acting as a key point of contact for students, staff and visitors while delivering excellent service standards.
• Reception & Communication - Welcome visitors, respond to telephone and email enquiries, and ensure effective communication between the department, students, staff and external stakeholders.
• Document & System Management - Produce and maintain a range of professional documents, reports, correspondence and records, using College systems and databases to ensure information remains accurate and up to date.
• Departmental & Student Administration - Support programme teams with student records, examinations, learner progression, trip organisation, purchasing, stationery management and other day-to-day administrative activities.
• Compliance & College Responsibilities - Contribute to the smooth operation of the department while supporting safeguarding, equality, diversity and inclusion, health and safety, staff development and any additional duties required by the College.

About You

• Qualifications & Professional Training - Good general education with English and Maths at Level 2 or equivalent, a relevant Business Administration qualification, strong IT qualifications and training in customer service, safeguarding and equality and diversity.
• Administrative & Customer Service Experience - Proven experience working in office-based and customer-focused environments, using computerised systems, Microsoft Office applications and administrative processes to deliver high-quality support.
• Organisation, Accuracy & Communication - Strong organisational and time-management skills, with the ability to manage competing priorities, take accurate minutes, maintain records, proofread documents and communicate effectively in person, by telephone and in writing.
• IT, Reporting & Teamwork Skills - Confident in using digital systems, email and internet applications, producing accurate reports and documentation, working independently and making a positive contribution within a collaborative team environment.
• Professionalism, Flexibility & Safeguarding - Reliable, adaptable and committed to College values, with a strong focus on safeguarding, equality and diversity, continuous improvement and professional standards, alongside the flexibility to travel between sites and support events outside normal working hours.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 26th November 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.