Centre Administrator: Student & Admin Support (Bedford)

Central Bedfordshire College; Bedford (IN); On-site; USD 33,000 - 36,000; Part time

Benefits offered by this job

27 days annual leave (Pro-Rata)

Bank holidays

People’s Pension

Retail and Leisure Discounts

Development opportunities / college　to

Access to college courses

Job summary

The Bedford College Group is seeking a Centre Administrator to join our Central Administration department at Bedford. The role involves providing professional administrative and customer-focused support, reception duties, and managing documents and systems across college sites.

Hours are 35 per week, 52 weeks per year, with a permanent part-time contract. Salary is £24,522–£26,754 per annum (pro rata) plus benefits and development opportunities.

Qualifications

• Good general education with English and Maths at Level 2 or equivalent, a relevant Business Administration qualification, strong IT qualifications and training in customer service, safeguarding and equality and diversity.
• Proven office-based and customer-focused experience using computerised systems, Microsoft Office and administrative processes.
• Strong organisational and time-management skills with the ability to manage competing priorities, take accurate minutes and maintain records.
• IT, reporting and teamwork skills; confident in using digital systems and producing reports, working independently within a team.
• Professionalism, flexibility and safeguarding; willingness to travel between sites and support events outside normal hours.

Responsibilities

• Administrative & Customer Service Support - Provide a professional administrative and customer-focused service, acting as a key point of contact for students, staff and visitors while delivering excellent service standards.
• Reception & Communication - Welcome visitors, respond to telephone and email enquiries, and ensure effective communication between the department, students, staff and external stakeholders.
• Document & System Management - Produce and maintain a range of professional documents, reports, correspondence and records, using College systems and databases to ensure information remains accurate and up to date.
• Departmental & Student Administration - Support programme teams with student records, examinations, learner progression, trip organisation, purchasing, stationery management and other day-to-day administrative activities.
• Compliance & College Responsibilities - Contribute to the smooth operation of the department while supporting safeguarding, equality and diversity, health and safety, staff development and any additional duties required by the College.

Skills

IT qualifications

Customer service training

Communication skills

Organisational skills

Education

Level 2 English and Maths

Business Administration qualification

Strong IT qualifications

Training in safeguarding and equality and diversity

Job description

The Bedford College Group is seeking a Centre Administrator to join our Central Administration department at Bedford. The role involves providing professional administrative and customer-focused support, reception duties, and managing documents and systems across college sites.

Hours are 35 per week, 52 weeks per year, with a permanent part-time contract. Salary is £24,522–£26,754 per annum (pro rata) plus benefits and development opportunities.