Centralized Scheduling Team Lead — Patient Care

UNC Fertility; Burbank (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Everleap Fertility in Burbank, CA is seeking a Centralized Patient Scheduler Team Lead to coordinate and supervise the Centralized Patient Scheduling staff. You will ensure adherence to clinic protocols while delivering high-quality support to patients and providers.

Responsibilities include assigning daily tasks, onboarding new schedulers, handling inquiries, scheduling appointments, and collaborating with clinic management to optimize workflow.

Responsibilities

• Manages scheduling workflows and administrative tasks for Centralized Patient Schedulers.
• Assigns daily duties and monitors performance.
• Onboards and trains new schedulers and provides ongoing education.
• Ensures adherence to RMANJ policies and coordinates with management.

Job description

Everleap Fertility in Burbank, CA is seeking a Centralized Patient Scheduler Team Lead to coordinate and supervise the Centralized Patient Scheduling staff. You will ensure adherence to clinic protocols while delivering high-quality support to patients and providers.

Responsibilities include assigning daily tasks, onboarding new schedulers, handling inquiries, scheduling appointments, and collaborating with clinic management to optimize workflow.