Patient Services Front Desk Coordinator (Healthcare)

Everleap Fertility; Burbank (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Paid Time Off

Life Insurance

Long-Term Disability

Flexible Spending Accounts

Tuition Reimbursement

Job summary

Everleap Fertility in Burbank, CA is seeking a Front Desk/Patient Services Coordinator to greet patients, schedule visits, collect payments, and guide patients through their visit with a patient-first approach.

The role requires a High School Diploma and 1+ year of similar experience, with 2+ years in customer service. Experience in healthcare and proficiency with MS Office and EMR systems are preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ years practical experience in a similar position.
• 2+ years practical experience in a customer service setting.
• Experience in medical/healthcare industry preferred.
• Proficient computer skills including Microsoft Office; experience with EMR systems preferred.

Responsibilities

• Greet and assist all patients and visitors as the first point of contact.
• Schedule and coordinate patient visits, guiding them through the visit process.
• Coordinate with care teams and departments to ensure smooth patient flow.

Skills

MS Office

EMR Systems

Patient-facing

Education

High School Diploma

Tools

EMR software

Job description

Everleap Fertility in Burbank, CA is seeking a Front Desk/Patient Services Coordinator to greet patients, schedule visits, collect payments, and guide patients through their visit with a patient-first approach.

The role requires a High School Diploma and 1+ year of similar experience, with 2+ years in customer service. Experience in healthcare and proficiency with MS Office and EMR systems are preferred.