Centralized Biologic Coordinator

SENTA ENT and Allergy Physicians; Rome (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

PTO

EAP

401(K) Match

Job summary

Atlanta Allergy & Asthma Clinic (AAA), a leading allergy and asthma practice and affiliate of SENTA Partners, seeks a Centralized Biologic Coordinator to manage patient access from prescription to drug acquisition in a fast-paced Biologic Department. You will communicate with staff, providers, insurers and manufacturers, ensuring timely authorizations and enrollment in patient assistance programs.

The role offers exposure to a large network across Georgia, detailed compliance with HIPAA, and

Qualifications

• LPN/CMA licensure is required.
• High school diploma or GED required.
• 1–2 years of experience in a medical office or healthcare setting.
• Knowledge of ICD-10, CPT coding and insurance policies is essential.
• Ability to prioritize tasks and follow provider instructions.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate professionally with management, hub personnel, vendors and other third parties.
• Enroll patients with manufacturer HUB for insurance verification and benefit investigation.
• Contact insurance carriers to verify eligibility, benefits, and requirements.
• Request and obtain pre-authorization/prior determination from carriers before services.
• Enroll patients in copay and patient assistance programs.
• Demonstrate knowledge of medical terminology and HIPAA-compliant procedures.
• Communicate insurance changes or trends to the team.
• Maintain productivity and document all communications in standard records.
• Other duties as assigned.

Skills

Medical terminology

Insurance verification

HIPAA compliance

Professional communication

Data entry

Excel

Prior authorization

Education

LPN/CMA licensure

High school diploma or GED

Tools

Microsoft Excel

Office software

Job description

Brief Description

Atlanta Allergy & Asthma Clinic (AAA), a leading Allergy and Asthma practice and an affiliate of SENTA Partners, is the largest allergy group in Georgia, treating both children and adults at 18 locations across Atlanta and north Georgia.

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

Centralized Biologic Coordinator is an individual who manages a patient’s journey from prescription to drug acquisition within the Centralized Senta Biologic Department. This role navigates the complexities of patient access on behalf of those prescribed biologics. Responsible for communicating with office staff, providers, insurance providers, completing enrollment forms, reviewing benefit verifications, submitting medical and pharmacy prior authorizations, directing patient assistance and bridge programs, coordinating all efforts of specialty pharmacies and manufacturer HUBs under the direction of the Biologic Program Manager. Ability to work efficiently in a fast-paced environment while maintaining accuracy. This position offers the opportunity to contribute to the healthcare industry while ensuring patients receive timely authorizations for necessary treatments.

Key Responsibilities

• Communicate professionally and effectively with management, co-workers, hub personnel, as well as vendors and other third parties.
• Enroll patients with manufacturer HUB for insurance verification/benefit investigation.
• Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements.
• Request, track and obtain pre-authorization/prior determination from insurance carriers prior to services being performed.
• Enroll patients for copay assistance/patient assistance programs.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
• Communicate any insurance changes or trends among team.
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Other duties as assigned.

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Retirement Contribution Program - 401(K) Match

Clinic Hours: AAA ONLY

• Monday-Friday
• Half-Day Fridays (office closes at 12pm)
• No Weekends

Qualifications

• Licensure/Certification/Registration: LPN/CMA
• High school diploma or general education degree (GED) is required.
• Minimum of 1-2 years of experience in a medical office or healthcare setting, with prior experience
• Knowledge of medical terminology, coding (ICD-10, CPT), and insurance policies
• Able to prioritize tasks, understand the providers instruction, and know when to seek information or advice.
• Excellent communication skills, both written and oral
• Proficient computer skills including word processing, data entry, excel.
• Must have ability to communicate professionally and effectively with patients, management, co-workers, hub personnel, as well as vendors and other third parties.

Summary

• Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
• SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.