Central transport per diem position rotating

Brigham and Women's Hospital; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Brigham and Women's Hospital is seeking a patient transport professional to provide safe and efficient intra-facility transportation of patients. You will escort patients to examination rooms, diagnostic areas, operating rooms, and other treatment locations while ensuring safety, comfort, and adherence to hospital protocols.

This role involves handling messages, documents, and supplies with confidentiality, in a high-volume healthcare environment.

Qualifications

• Strong verbal and written communication with patients and staff.
• Experience in healthcare or customer service preferred.
• Ability to prioritize tasks in a fast-paced hospital environment.

Responsibilities

• Escort patients to/from examination rooms, diagnostic areas, ORs, or treatment areas.
• Ensure patient safety and comfort during transportation.
• Follow protocols for patient transport, including wheelchair and stretcher use.
• Receive and prioritize messages, documents, and supplies for delivery.
• Deliver items to recipients with accuracy and confidentiality.

Skills

Communication skills

Patient transport

Safety awareness

Time management

Confidentiality

Customer service

Education

High School Diploma or Equivalent

Tools

Medical equipment (wheelchairs, stretchers)

Job description

Job Summary

Summary

Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization.

Does this position require Patient Care?
Yes

Essential Functions

• Escort patients to and from various locations within the healthcare facility, such as examination rooms, diagnostic areas, operating rooms, or other treatment areas.
• Ensure the safety and comfort of patients during transportation, taking into account their specific needs and mobility limitations.
• Follow established protocols and procedures for patient transportation, including the use of appropriate equipment, such as wheelchairs or stretchers.
• Receive and prioritize messages, documents, and supplies for delivery throughout the facility.
• Deliver messages and documents to appropriate recipients, ensuring accuracy and confidentiality.

Qualifications

Education
High School Diploma or Equivalent preferred but not required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Experience in a healthcare or customer service-related role. 1-2 years preferred

Knowledge, Skills and Abilities

• Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff members.
• Basic knowledge of medical terminology and healthcare procedures.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Physical stamina and the ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.
• Excellent customer service skills, with a compassionate and patient-centered approach.
• Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2At

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected under Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.