Unit Secretary

Spaulding Rehabilitation Hospital; Cambridge (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Spaulding Rehabilitation Hospital Cambridge is seeking a per diem administrative support professional to assist the patient care unit with clerical tasks, patient records, and reception duties.

You will provide MS Office support, manage information flow, answer multi-line phone lines, greet visitors, and help ensure smooth unit operations in line with department policies. This onsite role is based at 1575 Cambridge Street with a day shift.

Qualifications

• High School Diploma or Equivalent required.
• Experience in a clerical support or customer service role 0-1 year preferred.
• Computer skills Microsoft Office.
• Strong follow up and resolution.
• Ability to prioritize and manage multiple tasks.
• Strong patient/customer service skills.

Responsibilities

• Provide administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
• Manage and distribute information within an office and clinical reception, answer phones, greet visitors and patients and maintain patient records.
• Support environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting as needed.

Skills

Microsoft Office

Customer service

Prioritization

Learning new software

Education

High School Diploma or Equivalent

Job description

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.

This is a per diem position

Administrative and multi-line telephone experience is preferred for success in this role.

Qualifications

Essential Functions

• Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.


• Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Experience

experience in a clerical support or customer service role 0-1 year preferred

Knowledge, Skills And Abilities

• Computer skills Microsoft Office.


• Strong follow up and resolution.


• Ability to prioritize and manage multiple tasks.


• Strong patient/customer service skills.


• Ability to learn new software systems and technology skills.


• Adjusting actions in relation to others' actions.

Physical Requirements

Additional Job Details (if applicable)

• Standing Occasionally (3-33%)


• Walking Occasionally (3-33%)


• Sitting Constantly (67-100%)


• Lifting Occasionally (3-33%) 20lbs - 35lbs


• Carrying Occasionally (3-33%) 20lbs - 35lbs


• Pushing Rarely (Less than 2%)


• Pulling Rarely (Less than 2%)


• Climbing Rarely (Less than 2%)


• Balancing Occasionally (3-33%)


• Stooping Occasionally (3-33%)


• Kneeling Rarely (Less than 2%)


• Crouching Rarely (Less than 2%)


• Crawling Rarely (Less than 2%)


• Reaching Occasionally (3-33%)


• Gross Manipulation (Handling) Constantly (67-100%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1575 Cambridge Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.