Central Scheduling Specialist

QualDerm Partners; Chicago (IL); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Central Scheduling Specialist for a fully remote position. This role is vital for managing scheduling and registration duties, ensuring excellent customer service as the first point of contact for patients. With a commitment to high-quality skin care, the company offers a rewarding work environment and competitive benefits, including medical, dental, and vision insurance, along with a 401(k) plan. If you're passionate about patient care and enjoy working in a dynamic healthcare setting, this opportunity is perfect for you.

Benefits

Medical, dental, and vision insurance

401(k) plan with company match

Paid Time Off

Company-paid life insurance

Short-term and long-term disability

Employee Assistance Program (EAP)

Employee discounts

Employee referral bonus program

Qualifications

• 1 year customer service experience in healthcare offices preferred.
• High School Diploma required; Associate's Degree preferred.

Responsibilities

• Handle administrative duties related to scheduling and registration.
• Manage high volume of inbound calls to schedule appointments.

Skills

Customer Service

Scheduling

Communication

Education

High School Diploma

Associate's Degree

Job description

Description

Fully remote position! Must be within driving distance of Lombard, IL

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. We are committed to educating, protecting, and caring for your skin by providing comprehensive skin care to help you achieve a confident, healthier, and more beautiful you. Our mission includes educating communities and healthcare professionals about skin health, including skin cancer prevention, risk factors, and achieving healthy skin through annual skin exams and dermatologic care. We aim to deliver the latest proven, proactive dermatologic care to the populations we serve, making high-quality skin care more accessible while creating a rewarding work environment for our providers and employees.

Position Summary

The Central Scheduling Specialist will handle administrative duties related to scheduling and registration. This role involves managing a high volume of inbound calls to schedule appointments across our practice locations. As the first point of contact for patients, the specialist will ensure excellent customer service and attentive listening to meet patient needs.

Requirements

• High School Diploma required; Associate's Degree preferred
• 1 year customer service experience in healthcare offices preferred

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) plan with company match: 100% of the first 3%, and 50% of the next 2%, immediately vested
• Paid Time Off, including 6 paid holidays and 2 floating days
• Company-paid life insurance and additional coverage options
• Short-term and long-term disability, accident, critical illness, and identity theft protection plans
• Employee Assistance Program (EAP)
• Employee discounts
• Employee referral bonus program

QualDerm Partners, LLC is an equal opportunity employer committed to diversity and inclusion.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industry: Hospitals and Healthcare