Central Scheduler I - Patient Access & Scheduling

Intermountain Health; Denver (CO); On-site; USD 26,174 - 34,440; Full time

Job summary

Intermountain Health at Peaks Regional Office in Colorado is seeking a scheduling specialist to pre-register patients for appointments and procedures. You will manage multiple calls, input patient data, and explain benefits across departments.

The role requires solid computer skills, ability to resolve issues, and attention to accuracy in a fast-paced environment. This full-time position offers a comprehensive benefits package and stable hours.

Qualifications

• High school diploma or equivalent or 4 years revenue cycle experience.
• Minimum of 2 years revenue cycle and/or 2 years contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments and procedures.
• Process administrative work that accompanies scheduling.
• Transcribe external orders from physicians.
• Handle high call volumes across multiple locations and departments.
• Input and validate patient data in systems and verify insurance benefits.
• Mentor new hires as needed.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating Knowl

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent OR (4) years of revenue cycle experience.

Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Job description

Intermountain Health at Peaks Regional Office in Colorado is seeking a scheduling specialist to pre-register patients for appointments and procedures. You will manage multiple calls, input patient data, and explain benefits across departments.

The role requires solid computer skills, ability to resolve issues, and attention to accuracy in a fast-paced environment. This full-time position offers a comprehensive benefits package and stable hours.