Central Scheduler

Western Missouri Medical Center; Warrensburg (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Western Missouri Medical Center in Warrensburg, MO is seeking a Full-time Scheduling Clerk to accurately schedule ancillary patients for clinical testing and verify accounts.

You will take scheduling calls, perform pre-registration duties, collect patient demographics and insurance data, determine benefits and co-pays, and maintain professionalism while meeting deadlines in an on-site, Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• Typing skills of 45+ WPM.
• Previous clerical experience.
• Great customer services skills.
• Residency in MO or KS is required.
• Must be self-motivated and follow hospital policies.

Responsibilities

• Take scheduling calls and accurately schedule patients with the correct appointment type and status.
• Perform pre-registration duties as requested.
• Obtain correct patient demographics and insurance information.
• Determine benefits, co-pays and deductibles.
• Collect and enter MSP information for Medicare patients.
• Demonstrate competency with equipment and use supplies properly.
• Maintain professionalism and teamwork with colleagues.
• Work without constant supervision and meet deadlines.

Skills

Typing 45 WPM

Customer service

Clerical experience

Residency MO/KS

Self-motivated

Education

High school diploma or equivalent

Job description

PURPOSE STATEMENT

As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.

Job Type

Full-time

Description

As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.

Essential Functions

• Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
• Perform pre-registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment, utilizes supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
• Promote and instill the teamwork concept by assisting co-workers when appropriate.
• Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
• Follow established Departmental, Human Resources and Hospital Policies and Procedures.
• Employee demonstrates a willingness to accept additional assignments.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Shift Requirements

• 8:00 a.m. - 4:30 p.m.
• On-site position.
• Monday, Tuesday, Wednesday, Thursday, and Friday.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent.
• Typing skills of 45+ WPM.
• Previous clerical experience.
• Great customer services skills.
• Residency in the state of Missouri or Kansas is required.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.