Central Scheduler

Hispanic Alliance for Career Enhancement; Village/Town of Mount Kisco (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Central Scheduler to join their team in Mount Kisco, NY. This role involves managing patient scheduling, maintaining records, and ensuring continuity of care. The ideal candidate will have strong organizational skills, proficiency in computer applications, and a commitment to providing excellent customer service.

Benefits

Competitive pay

Comprehensive benefits

Paid Time Off

401(k) and employee stock purchase

Education reimbursement

Referral bonuses

Qualifications

• High School Diploma/GED or higher required.
• Advanced proficiency with computers, including MS Outlook, Excel, and Word.
• 2+ years in a fast-paced healthcare setting preferred.

Responsibilities

• Utilize electronic medical records to obtain patient information.
• Maintain spreadsheets for medication inventories.
• Communicate effectively with patients and healthcare professionals.

Skills

Organizational skills

Communication skills

Multitasking

Judgment

Education

High School Diploma/GED or higher

Tools

MS Outlook

Excel

Word

Job description

Opportunities with Optum in the Tri-State region

(formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum Infusion Suite, part of Optum, has an immediate opening for a friendly, patient-focused, and detail-oriented Central Scheduler to join our team. The Central Scheduler is responsible for completing set processes and protocols, working cooperatively with all care team members to support the organization’s vision and mission, deliver excellent customer service, and adhere to Lean processes. They support the teams in meeting financial, clinical, and service goals.

Schedule: Monday through Friday, 40 hours per week, hours to be determined by the supervisor between 8:00 am and 5:00 pm.

Location: 90 South Bedford Road, Third Floor, Mount Kisco, NY 10549

Primary Responsibilities:

1. Utilize electronic medical record functionality to obtain accurate patient information, such as name, address, insurance, medications, and authorizations.
2. Knowledge of infusion scheduling based on medication treatment plans and standards of care.
3. Maintain spreadsheets for medication inventories.
4. Answer incoming and outgoing calls from specialty pharmacies, clarify prescriptions, and obtain delivery dates.
5. Adhere to Optum Employee Policies as outlined via Sparq.
6. Work cohesively with team members to achieve goals.
7. Stay current on medical requirements, maintain patient confidentiality, and comply with HIPAA and OSHA regulations.
8. Work effectively in a high-paced, complex environment.
9. Participate in care planning and coordination with multidisciplinary teams.
10. Ensure continuity of care through scheduling and tracking systems.
11. Communicate effectively with patients, families, and healthcare professionals, documented through notes and case conferences.
12. Follow administrative policies to ensure quality care.
13. Cross-train and assist in other locations as needed.
14. Perform other duties as assigned.

Reasons to consider working for UnitedHealth Group include:

• Competitive pay, comprehensive benefits, performance rewards, and committed management.
• Paid Time Off, 8 Holidays, medical, dental, vision, life, disability insurances, 401(k), employee stock purchase, education reimbursement, discounts, assistance programs, referral bonuses, voluntary benefits, and more. More info at http://uhg.hr/uhgbenefits.

We reward and recognize performance in a challenging environment with clear growth pathways and development opportunities.

Required Qualifications:

• High School Diploma/GED or higher.
• Advanced proficiency with computers, including MS Outlook, Excel, and Word.

Preferred Qualifications:

• 2+ years in a fast-paced healthcare setting.
• Experience with electronic health records (EPIC).
• Knowledge of medical terminology.
• Experience with chemotherapy scheduling and treatment cycles.
• Pharmacy technician experience.

Soft Skills:

• Ability to work independently with good judgment.
• Strong organizational and multitasking skills.
• Ability to perform under pressure.
• Excellent communication skills.

For New York Residents Only: The hourly salary range is $16.00 to $28.27, based on various factors. Benefits include a comprehensive package, incentives, and stock options. Details at the provided link.

UnitedHealth Group’s mission is to help people live healthier lives and improve the healthcare system. We are committed to equity and reducing health disparities. We are an Equal Opportunity Employer and a drug-free workplace, requiring a pre-employment drug test.