Central Renovations PM — Remote-First, AI-Driven Ops

Opendoor; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Opendoor seeks a Central Homes Project Manager to lead a portfolio of renovation projects across distributed markets with a focus on cost, quality, and schedule. You’ll coach contractors into high-performing partnerships, standardize processes, and drive AI-enabled decision making from a centralized, virtual-first hub.

You will manage projects with autonomy, overseeing pre-construction to close-out while improving operations, tooling, and automation.

Qualifications

• 3–5 years in construction or renovation project management, preferably in a high-volume, remote oversight environment.
• Deep understanding of home anatomy and construction methods; able to identify scope gaps from inspection reports and photos without in-person access.
• Demonstrated ability to manage contractors to tight timelines and cost targets with a high degree of autonomy.
• Strong written and verbal communication.
• Working knowledge of what motivates different contractors; track record of coaching vendors into consistent, high-quality performance.
• Comfort with ambiguity and fast-changing processes; startup mentality required.
• Systems fluency: Google Workspace, Slack, and project management platforms; ability to learn new tools quickly.
• Bachelor's degree preferred.

Responsibilities

• Lead virtual pre-construction meetings to align on scope, budget, schedule, communication expectations, and success criteria before work begins.
• Review third-party pre-inspection reports, photos, and AI-assisted insights to identify scope gaps, risks, and opportunities before mobilization.
• Confirm contractor fit—including job complexity, capability, capacity, and performance history—to ensure successful execution.
• Identify opportunities to standardize work, improve operating processes, and reduce future project friction through better documentation, tooling, and automation.
• Establish clear change order protocols and project controls before work begins.
• Establish complete project documentation that enables reporting, automation, AI-assisted decision making, and continuous improvement.
• Proactively manage a portfolio of active renovation projects, maintaining daily visibility through photo, video, field reporting, and AI-assisted analysis—no silent days.
• Leverage project data, inspections, contractor communications, and AI to identify risk earlier, improve decision making, and proactively manage project outcomes.
• Hold contractors accountable to commitments; elevate missed milestones, communication gaps, and service failures immediately.
• Manage change orders with urgency, documenting decisions and maintaining complete project records.
• Drive projects to on-time, on-budget completion through disciplined project management, standardized operating processes, automation, and technology.
• Continuously identify opportunities to improve project execution by applying better processes, automation, and AI across the Central Renovations operating model.
• Determine the appropriate quality validation strategy based on project complexity, risk, and contractor performance history, including third-party inspections, AI-assisted review, and virtual quality verification.
• Review inspection reports and use inspection findings to improve contractor performance, operating procedures, training, or tooling to prevent future defects.
• Coordinate final quality approval, listing readiness, photography, signage, and listing maintenance to ensure homes are market-ready.
• Capture recurring quality issues and recommend improvements to processes, contractor performance, training, or tooling to prevent future defects.
• Issue final project approval only after all quality, documentation, and listing readiness standards have been met.
• Apply the same operational discipline used during renovation to active listing repairs and buyer-requested repairs.
• Coordinate across Customer Success, Home Condition, Buyer Support, contractors, and field partners to deliver timely, high-quality resolutions.
• Leverage project data, AI, and standardized operating processes to prioritize work, validate completion, and improve the customer experience.
• Identify recurring repair trends and recommend operational improvements that reduce future defects and post-sale repair volume.

Skills

Communication (written & verbal)

Systems fluency

Contractor coaching

Education

Bachelor's degree

Tools

Google Workspace

Slack

Project management software

Job description

Opendoor seeks a Central Homes Project Manager to lead a portfolio of renovation projects across distributed markets with a focus on cost, quality, and schedule. You’ll coach contractors into high-performing partnerships, standardize processes, and drive AI-enabled decision making from a centralized, virtual-first hub.

You will manage projects with autonomy, overseeing pre-construction to close-out while improving operations, tooling, and automation.