Central Registration Check In - Business Services - Fields

Christie Clinic; Champaign (IL); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

401k Plan

Health Insurance

Vision Insurance

Dental Insurance

Group Term Life Insurance

Identity Theft Protection

Long Term Disability

AD&D Insurance

Flexible Spending Accounts

Resumo da oferta

Christie Clinic’s Central Registration Check In role at the Fields clinic in Champaign, IL is a full-time position requiring a high school diploma. You will greet patients, verify demographics and insurance, collect co-pays, and serve as liaison between patients and staff during the first point of contact.

Work hours are Monday–Friday 7:30am–4:30pm with opportunities for cross-training and back-up coverage.

Qualificações

• High school diploma or better.
• Demonstration of excellent customer service skills and professionalism.
• Preferred: Experience in a medical, insurance, or financial office.

Responsabilidades

• Greet patients and visitors promptly and courteously.
• Check in patients following front desk procedures.
• Review and update demographic and insurance information.
• Provide forms and obtain required signatures.
• Collect copayment and/or prepayments at time of service.
• Post payments for cash, check and card transactions.
• Maintain daily balance of cash drawer.
• Assist and cover front desk as needed and coordinate with clinical staff.
• Demonstrate excellent customer service skills and professionalism.

Conhecimentos

Customer service

Communication

Formação académica

High school diploma

Descrição da oferta de emprego

Job Details: Job Location: Christie at the Fields (CMC) - Champaign, IL 61822, Position Type: Full Time, Education Level: High School, Salary Range: $16.09 - $22.12 Hourly, Job Shift: 1st Shift, Job Category: Business Services, Christie Clinic's department of Business Services is seeking a full-time Central Registration Check In candidate between the hours of Monday-Friday 7:30am-4:30pm at the Fields clinic in Champaign.

Duties include greeting patients upon arrival, reviewing and updating demographic, insurance information, collecting co-payments and prepayments at time of service. This position also serves as a liaison between patients, patient financial representatives and medical support staff.

Job Qualifications and Expectations: JOB DUTIES:

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Checks in patients following, Check in Front Office standard work.
• Reviews and updates demographic and insurance information.
• Provides appropriate forms and obtains required signatures.
• Collect Copayment and or Prepayments at time of service.
• Post payments for cash, check and bank card transactions.
• Daily balance of cash drawer and keep appropriate change.
• Works at or provides coverage for the limited mobility/information desk.
• Keys claims and post associated payments for such items as: Retail sales, hearing aid sales and form fees.
• Participates and leads daily department huddles.
• Keep clinical areas informed of patient arrivals. Maintain open communication with clinical areas.
• Screen visitors and respond to routine requests for information.
• Maintain work area and waiting room in neat and orderly manner.
• Receives cross training and provides back up coverage to any and all tasks within department.
• Demonstrate excellent customer service skills and professionalism.
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High school diploma or better
• Demonstration of excellent customer service skills and professionalism

PREFERRED QUALIFICATIONS:

• Experience in a medical, insurance, or financial office

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the Central Registration, Clinical or Facility front desk areas. Involves frequent contact with patients and possible contact with communicable diseases. Requires working flexible, irregular and possible weekend hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance