Central Referrals Coordinator

LifeLong Medical Care; Berkeley (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Ten paid holidays

FSAs

403(b) retirement plan

Job summary

LifeLong Medical Care in Berkeley is seeking a Central Referrals Coordinator to join our administrative team. You will manage specialty referrals, follow up, data entry, and tracking in our patient-centered workflow.

The role is full-time (40 hrs/wk) with benefits. The position is represented by SEIU-UHW under a CBA; membership in good standing is required as defined in the agreement. Join a multi-site FQHC delivering comprehensive care.

Qualifications

• Responsibilities include providing specialty referrals, follow-up, data entry and tracking.

Responsibilities

• Receives referral requests from providers, processed and communicates with providers as needed to clarify.
• Requests urgent appointments as needed.
• Verifies current insurance information.
• Contacts HMO’s, PPO’s, Medi-Cal/Medicare or other special funding sources to obtain authorizations to ensure reimbursement of services.
• Follows up on all referrals and maintains accurate tracking in Epic and i2i.
• Coordinates efforts with Health Information Technician to make sure medical report information is received and placed in the chart.
• Performs other duties as assigned by the Supervisor.

Job description

LifeLong Medical Care is looking for a Central Referrals Coordinator at our Lifelong Administrative offices in Berkeley. The Referrals Coordinator is part of a patient-centered care team. Responsibilities include providing specialty referrals, follow-up, data entry and tracking.

This is a full time, 40 hrs/wk, benefit eligible position.

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.

Benefits

• Compensation: $22/hour.
• We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities

• Receives referral requests from providers, processed and communicates with providers as needed to clarify.
• Requests urgent appointments as needed.
• Verifies current insurance information.
• Contacts HMO’s, PPO’s, Medi-Cal/Medicare or other special funding sources to obtain authorizations to ensure reimbursement of services.
• Follows up on all referrals and maintains accurate tracking in Epic and i2i.
• Coordinates efforts with Health Information Technician to make sure medical report information is received and placed in the chart.
• Performs other duties as assigned by the Supervisor.