Central Operations Command Specialist

OPS Security Group; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

The Command Center Specialist at OPS Security Group coordinates security operations, staffing continuity, and client communications across multiple locations. This role serves as the centralized operational hub to analyze issues, determine response strategies, and implement corrective actions to ensure service delivery continuity.

Working with autonomy, you will assess staffing disruptions, incidents, and communication needs, exercising independent judgment to resolve issues affecting

Qualifications

• Minimum 3 years in operations coordination, dispatch, or security operations.
• Ability to exercise independent judgment in time-sensitive situations.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication abilities.
• Proficiency with scheduling systems and reporting tools.
• Willingness to work evenings, overnights, weekends, and holidays.

Responsibilities

• Serve as centralized operational coordination point for security ops during shifts.
• Monitor site operations and assess risks or disruptions impacting client services.
• Evaluate reports and incidents to determine responses and escalation paths.
• Coordinate staffing resources to maintain contractual levels and continuity.
• Prepare shift transition briefings and provide operational insights to leadership.

Skills

Operational coordination

Decision making

Analytical skills

Communication skills

Scheduling systems

MS Office

Job description

The Command Center Specialist at OPS Security Group coordinates security operations, staffing continuity, and client communications across multiple locations. This role serves as the centralized operational hub to analyze issues, determine response strategies, and implement corrective actions to ensure service delivery continuity.

Working with autonomy, you will assess staffing disruptions, incidents, and communication needs, exercising independent judgment to resolve issues affecting