Central Office Technician (Transport Equipment)

AFL Engenharia; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

AFL Engenharia is seeking a Central Office Technician responsible for equipment installation and repair at client locations. The role involves troubleshooting connectivity issues, hardware installation, and providing excellent customer service. Candidates should have knowledge of telecommunications and data/IT maintenance.

Qualifications

• Valid US Driver's License and clean MVR.
• Ability to lift up to 75 lbs.
• Interest in learning new data center concepts.

Responsibilities

• Install and decommission enterprise servers and cabling infrastructure.
• Troubleshoot and repair data center hardware and networking infrastructure.
• Document activities and update SOPs.

Skills

Knowledge of server hardware

Knowledge of storage hardware

Knowledge of network hardware

Excellent time management

Strong verbal communication

Strong written communication

Job description

Join to apply for the Central Office Technician (Transport Equipment) role at AFL Engenharia

ITC Service Group, a wholly owned subsidiary of AFL, was founded in 1999 and provides managed services and workforce solutions for the planning, design, construction, installation, and maintenance of voice, data, and video networks nationwide.

We operate on core values that emphasize our employees as our greatest asset. We invest in hiring and training individuals to ensure their success in their careers.

Job Summary

The Field Technician IV is responsible for all aspects of equipment installation and repair at client locations. This includes troubleshooting connectivity and mechanical issues, traveling to client sites, and delivering excellent customer service. Prior knowledge of Telecommunications and Data/IT maintenance and repair is required.

Responsibilities

• Hardware installation & decommissioning of enterprise servers and cabling infrastructure.
• Troubleshooting and repair of data center hardware and networking infrastructure.
• Rack and stack of data center equipment, including servers, networking devices, and monitoring systems.
• Rack installation, cabling, powering up, and handing off servers to internal teams.
• Documentation of activities and SOP updates.
• Hardware lifecycle management and inventory control.
• Structured cabling, labeling, and troubleshooting of fiber, copper, and telecom cables.
• Installation, troubleshooting, and repair of system power supplies and cabling.
• Accurate installation of all equipment and ability to execute small projects independently.

Personal Qualities

• Flexible and adaptable to change.
• Detail-oriented with strong follow-through.
• Independent with good problem-solving skills.
• Results-driven and collaborative.
• Effective communicator at all levels.
• Capable of working in fast-paced environments and managing multiple tasks.
• Team-oriented with a strong commitment to team success.

Qualifications

• Knowledge of server, storage, and network hardware.
• Excellent time management skills.
• Valid US Driver's License and clean MVR.
• Ability to see in color and work at heights.
• Organizational skills and dependability.
• Interest in learning new data center concepts.
• Ability to lift up to 75 lbs.
• Strong verbal and written communication skills.

Working Conditions

• Use of hand and power tools.
• Prolonged standing, climbing, and physical effort.
• Work outdoors in various weather conditions.
• Exposure to noise, dust, chemicals, and hazards.
• General testing knowledge required.