Central Leasing Specialist

Odin Properties LLC.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision plan options

401(k) program

Paid Time Off

11 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Properties LLC. is seeking a Central Leasing Specialist in Center City Philadelphia to manage pre-tour, post-tour, applications, move-in, and leasing AI agent workflows.

The role requires a Bachelor's degree in a business-related field, strong communication skills across channels, and meticulous ledger and compliance handling. Proficiency with accounting software and AI-enabled tools is preferred, with opportunities to engage across multiple properties.

Qualifications

• Bachelor's Degree in business related field.
• Strong communication across phone, email, chat, and in-person interactions.
• High attention to detail in document review, ledger accuracy, and compliance steps.
• Ability to manage multiple workflows and priorities across properties (pre-tour, post-tour, application, and move-in).
• Sound judgment in lead qualification, eligibility review and fraud detection.
• Proficiency with accounting and ledger systems, and AI-enabled tools.
• Strong follow-through in prospect engagement and lease execution.

Responsibilities

• Handle full pre-tour funnel: respond to inbound prospect calls, qualify leads, schedule tours, assign agents, and send reminders.
• Manage post-tour follow-through: address no-shows, re-engage waitlisted prospects, and send nurture notes.
• Own application intake: share links, manage applicant pool, and prompt document submission.
• Oversee application decisions: communicate approvals/denials, generate and distribute leases, follow up on unsigned leases.
• Explain and manage affordable and compliance-specific steps, including waitlists and program requirements.
• Process move-in finances: fees, first rent, security deposits, ledger management for charges/payments.
• Coordinate move-in logistics: move-in summary, checklists, communications, COIs, and elevator scheduling.

Skills

Communication

Attention to detail

Multi-tasking

Follow-through

Education

Bachelor's Degree in business related field

Tools

Accounting software

AI-enabled tools

Ledger systems

Job description

Description

Odin Properties, a Real Estate Investment & Property Management company, is looking for a Central Leasing Specialist based out of our Center City Philadelphia, PA office. This role is responsible for pre-tour, post-tour, application management, move-in, and management of the leasing AI agent.

Requirements

• Handles the full pre-tour funnel: responds to inbound prospect calls and digital leads, conducts outbound lead outreach and qualification, answers pre-tour questions, and manages tour scheduling, agent assignment, confirmations, and reminders.
• Manages post-tour follow-through by addressing no-shows and cancellations, re-engaging waitlisted prospects, and sending personalized nurture notes.
• Owns application intake by sending the application link and instructions, managing the applicant pool and prioritization, and prompting prospects to complete and submit all required documents.
• Manages application decisioning by communicating approvals and denials, generating and distributing the lease, and following up on unsigned leases.
• Handles affordable and compliance-specific application steps, including affordable waitlists and preference, pre-screening, and explaining program requirements.
• Processes move-in finances: ancillary fees and MAP charges, first rent installment, security deposits, and ongoing ledger management for move-in charges, payments, and adjustments.
• Coordinates move-in logistics, including the move-in summary and checklist, follow-up communications, mover COIs, and elevator scheduling.

Key Skills & Education

• Bachelor's Degree in business related field.
• Strong communication across phone, email, chat, and in-person interactions.
• High attention to detail in document review, ledger accuracy, and compliance steps.
• Ability to manage multiple workflows and priorities across properties (pre-tour, post-tour, application, and move-in).
• Sound judgment in lead qualification, eligibility review and fraud detection.
• Proficiency with accounting and ledger systems, and AI-enabled tools.
• Strong follow-through in prospect engagement and lease execution.

Benefits Package Includes

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 11 paid holidays
• Student loan contributions
• Referral bonuses

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