Central Dispatch Specialist - Flexible Shifts & Training

Alliance Detective & Security Service, Inc.; Everett (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) Retirement Plan

Paid Time Off (PTO)

Potential for Upward Mobility

On-the-Job Training

Uniforms

Job summary

Alliance Detective & Security Service, Inc. seeks friendly, professional dispatchers with customer service and security experience to monitor CCTV, answer calls, and direct resources from a secure operations center. Must read, write and communicate in English and be able to work weekends and holidays.

We offer both part-time and full-time shifts, with two shifts per week plus at least one weekend day. Minimum requirements include a high school diploma, 19+ years old, valid license, security

Qualifications

• High School diploma or equivalent
• 19+ years of age
• Valid Driver's License and Personally Owned Vehicle
• 1 year of security experience
• Capable of following complex instructions
• Knowledge of security operations and procedures
• Proven prior dispatch experience
• Prior Central Station experience (monitor phones, radios, alarms, and CCTV)
• Experience with Computer Aided Dispatch (CAD) system
• Flexible work availability
• Command presence
• Excellent written and verbal communication skills
• Personal cell phone
• Personal e-mail (to accept and confirm shift assignments)
• Willingness to participate in the company's screening process, including drug screen and background investigation
• Ability to pass a CORI/SORI check

Responsibilities

• Maintain a fully accurate dispatch log during your shift
• Report Writing
• Computer skills (word, excel, scan/fax)
• Conflict management/resolution
• Phone and radio protocols

Skills

Dispatch experience

CAD experience

Communication skills

Flexibility

Security procedures knowledge

English communication

Education

High School diploma

Tools

CAD software

Job description

Alliance Detective & Security Service, Inc. seeks friendly, professional dispatchers with customer service and security experience to monitor CCTV, answer calls, and direct resources from a secure operations center. Must read, write and communicate in English and be able to work weekends and holidays.

We offer both part-time and full-time shifts, with two shifts per week plus at least one weekend day. Minimum requirements include a high school diploma, 19+ years old, valid license, security