Center Support Specialist II Banking Operations

Cbbank; Rancho Cucamonga (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Annual bonus eligibility

Job summary

Cbbank in Rancho Cucamonga, CA is seeking a Center Support Specialist II to deliver exceptional customer service and support Center Operations with accurate documentation and regulatory compliance.

Under the Centralized Service Manager, you will handle IRA/HSAs, deposits, and daily operations using Navigator, CONNECT, and Wolters Kluwer, while preparing reports and updates for management.

Qualifications

• Bachelor's degree or 3–5 years banking operations experience.
• Ability to interpret policies, procedures and regulatory requirements.
• Strong written and verbal communication skills.

Responsibilities

• Supports Center Operations with documentation and process execution.
• Responds to associate inquiries and resolves operational questions.
• Maintains compliance and prepares reports for management.

Skills

Customer service

Operational knowledge

Regulatory compliance

MS Office

Education

Bachelor's degree or 3–5 years banking ops experience

Tools

Navigator

CONNECT

Wolters Kluwer

Job description

Cbbank in Rancho Cucamonga, CA is seeking a Center Support Specialist II to deliver exceptional customer service and support Center Operations with accurate documentation and regulatory compliance.

Under the Centralized Service Manager, you will handle IRA/HSAs, deposits, and daily operations using Navigator, CONNECT, and Wolters Kluwer, while preparing reports and updates for management.