Center Store Team Lead: Elevate Guest Experience

The Fresh Market; Lynchburg (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K match

Financial Wellness Program

Paid time off

Insurance package

Pet insurance discounts

Job summary

The Fresh Market in Lynchburg, VA is seeking a Center Store Department Lead to support the Center Store Department Manager, guide team members, and ensure an exceptional guest experience. You’ll collaborate with leadership to maintain smooth operations and drive department success.

You will lead with hospitality, coach staff, and help solve problems while maintaining inventory accuracy and merchandising effectiveness, with a flexible schedule including weekends and holidays.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem solving

Flexibility

POS systems

Scheduling tools

Microsoft Office

Education

Associate degree or equivalent

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Lynchburg, VA is seeking a Center Store Department Lead to support the Center Store Department Manager, guide team members, and ensure an exceptional guest experience. You’ll collaborate with leadership to maintain smooth operations and drive department success.

You will lead with hospitality, coach staff, and help solve problems while maintaining inventory accuracy and merchandising effectiveness, with a flexible schedule including weekends and holidays.